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CAO - Global Business & Document Services - Business Analysis & Reporting Specialist - Beijing

Req #: 180033234
Location: Beijing, 11, CN
Job Category: Corporate Staff
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Position Description:

Global Business and Document Services (GBDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. GBDS consists primarily of two departments, Print and Mailing services.

GBDS seeks a Business Analysis that will work as part of a team focused on the various disciplines that support the management in Beijing – China.

China Business Analyst will report to the Beijing GBDS Location Manager.  They will be the point of contact for the implementation of GBDS initiatives in China and also provide analytical focus to all GBDS functions in the China location.  This role will assist the location manager to develop and implement strategies domestically and ensure all standard operating procedures and corporate policies are in place for these functions. 


Position Responsibilities:

  • Assist to manage GBDS services including Mail service, SmartPrint service, and Car service.
  • Build and maintain excellent client relationship and assure the highest customer service standards and client communication
  • Primary contact for implementation of operational objectives, programs, policies and initiatives, liaising and coordinating with  Location Managers to ensure successful roll out
  • Review current operating procedures and identify inefficiencies and then develops initiatives and solutions
  • Process the invoices for all GBDS managed services
  • Managing all GBDS managed service contracts and monitoring of vendors’ service level
  • Monitoring and controlling on security access administration for GBDS staff


Baseline Knowledge, Characteristics, and Qualifications:

  • High school education
  • At least 5+ years’ in administration / assistant role. Experience in the field of manage print services, Document Management solutions, Document archival, Mail & Courier is preferable.  
  • Strong communication and relationship building skills: partnering with internal clients, coordination with outsourced vendors, and good communication within the team  
  • Excellent time management and prioritization skills.
  • Background in document composition would be beneficial  
  • Ability to work as part of a team delivering and managing change in a fast paced environment.  
  • Excellent to use Microsoft especial Excel skill.
  • Accountability and dependability.


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