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CIB- Treasury Services-Public Sector-Relationship Sales Officer, Associate

Req #: 180034850
Location: Washington, DC, US
Job Category: Account Servicing
Job Description:
About J.P. Morgan Corporate & Investment Bank

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23 trillion of assets under custody and over $400 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About J.P. Morgan Treasury Services
J.P. Morgan Treasury Services (TS) is one of the world's largest providers of treasury management services. J.P. Morgan's TS business is a full-service provider of innovative cash management, trade, liquidity, commercial card, and escrow services - specifically developed to meet the challenges treasury professionals face today. More than 135,000 corporations, financial institutions, governments and municipalities in over 180 countries and territories entrust their business to J.P. Morgan.

What You Can Expect
Working in close collaboration with the sales team as an extension of the overall client experience
• Direct responsibility for a portfolio of US federal government and public sector clients.
• Develops a thorough understanding of the clients business, industry and strategy and leads efforts to further measurable enhancement of the client experience and the client’s overall business with the Firm.
• Trusted advisor to the client; proactively identifies opportunities
• Act as the client’s key service contact and escalation point. Advocates internally on the client’s behalf;
• Leads regular service reviews; introduces process improvements and cross-product solutions. Work in partnership with Sales to develop and execute service related relationship plans.
• Works to resolve complex issues, engaging appropriate business and external partners.
• Support junior colleagues providing holistic advice and insight, share best practice and coach to stretch service performance standards.
• Takes ownership of issues and escalates to ensure timely resolution while leading internally through to resolution. Manage expectations both externally and internally.
• Adheres to and ensures client's compliance with risk policies/practices and educates clients on risk/legal requirements.

Qualifications
• Minimum of 5+ years of relevant industry and/or functional experience.
• College degree preferred
• In depth knowledge of Core and Advanced Treasury products; knowledgeable of global product suites.
• Thorough understanding of financial exposure and operational risk related to transactions associated with bank products and services.
• Strong leader with ability to assess the big picture in complex situations.
• Creative thinker and problem solver.
• Excellent communication, presentation, negotiation and consultative skills.
• Excellent interpersonal skills and able to influence at all levels.
• Uses sound judgment to prioritize and act with sense of urgency.
• Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments.
Project Management skills.
• Proficient in Microsoft Office Suite.
• Ability to travel (10%)
• Strong understanding of federal government/public sector cash management (preferred)
•This role supports US Federal government contracts that require, US citizenship or lawful permanent resident status

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