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Stability Lead - Robotics

Req #: 180028655
Location: Mumbai, MH, IN
Job Category: Technology
Job Description:

 Prime responsibilities will be:

 

1. Production Assurance - 24x5

Setup Proactive monitoring framework for Production Assurance

Work with Production Management and CoE Infra team for Proactive monitoring

 

2. Incident /Crisis Management

Manage Stakeholder communication (Business Bridge) for Operations stakeholders, identify cross impacts and alert them of issues

Contain Business Impact by expediting issue resolution

Influence issue resolution by Prod Mgmt, CoE teams

Institutionalizing corrective actions - lessons learnt from incidents

 

A resource with 15+ years of experience and well-versed with Service Delivery Management experience.

 

Experience on ITIL may have an advantage

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