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VP _ Reference Data Operations

Req #: 180018714
Location: Hyderabad, AP, IN
Job Category: Accounting/Finance/Audit/Risk
Job Description:

JPMorgan Chase & Co (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.  A component of the Dow Jones Industrial Average, JPMorgan Chase & Co serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.  Information about JPMorgan Chase & Co is available at

Business Area Description

Reference Data Operations is aligned to the Chief Data Office (CDO) which is responsible for improving the quality, integrity and reliability of the firm’s critical data.   The organization’s objectives are to explain the path that critical data follows, improve data quality, reduce ambiguity and inconsistent terminology, enhance transparency, rationalize the number of replicated data assets, and improve Firmwide-sharing of information and best practices.  The CDO serves as the governing body to create Firmwide standards that drive consistent data management practices, develop technologies and processes to support data management processes, partner with lines of business and functional groups to embed data management best practices and capabilities, and ensure sustainability by refining, measuring, and improving the firm’s ability to manage data.

The Global Controls team within Reference Data Operations provides end-to-end oversight of the operations’ control environment, ensuring timely issue identification, escalation of risks, and effective remediation / solutions.  The team also operates as an extension of the Firmwide Oversight and Control organization, ensuring Reference Data Operations’ adherence to all JPMC control standards, policies, and procedures.  The Control Team’s critical stakeholders include Oversight and Control, Compliance, Technology and Audit who ensure alignment to the Firm’s standards.  The operational risks and controls will be evaluated on an ongoing and independent basis using a risk based approach to comply with all associated regulatory requirements.


Job Description


As a member of the Control Programs Team, this individual will be responsible to:

  • Partner with stakeholders, Oversight and Controls, and Firm subject matter experts (i.e. Risk Management, Audit, Controllers, Compliance, Legal) to understand standards, policies and regional regulatory requirements applicable to the Team.
  • Support the execution of the corporate control programs focusing on activities such as Record Retention, Resiliency, SOX, Sworn Documents, User Tools, Third Party Operations, and Inter-Affiliate Services.  Drive each agenda to meet stated target dates and deliverables.
  • Execute the Risk & Control Self Assessment (RCSA) program in accordance with the Corporate Operational Risk Standards.  Monitor the continual maintenance and annual substantiation cycle which includes identifying processes and activities, rating risks, documenting rating rationale, documenting controls, drafting control steps and substantiating controls through standard testing methodologies.
  • Partner with operations managers during internal and external audits to include SOX, SOC1, and Compliance reviews.  Coordinate responses and drive the completion of required remediation activities through the Issues / Action Plans monitoring and closure.
  • Monitor the control environment surrounding all technical, financial and operational processes, ensuring control procedures are followed and appropriately evidenced, and are in compliance with relevant risk standards, policies, and regulations to maintain an effective control environment.
  • Perform SOX and/or CCAP testing as identified for the operations teams.  
  • Partner with operations management to identify control gaps through end-to-end reviews or following significant control breaks, and develop Action Plans where appropriate.  Perform gatekeeper function for the addition of Issues / Action Plans as well as their closure.  Test enhanced controls for sustainability and edit the RCSA where necessary.
  • Provide guidance in the maintenance and modifications of the overall control framework, participating in key projects and providing ad hoc recommendations on procedural and/or policy changes.
  • Work with operations managers to investigate incidents and errors, perform root cause analysis, identify potential solutions, and track agreed upon solution through to implementation for assuring sustained results.
  • Assist in consolidating operational metrics for the various control forums and Committees including the collation and reporting of test results and the development and implementation of enhancements.
  • Drive the Training Agenda around controls to ensure awareness across the operation.


  • 7-10 years of financial services operational experience
  • Bachelor's degree in a business / finance / accounting discipline preferred
  • Demonstrated controls awareness through experience in operations management, audit or operational control of a processing environment.
  • Knowledge of risk management tools
  • SOX Testing experience preferred
  • Demonstrated ability to communicate effectively to multiple levels of management both verbally and in writing.
  • Strong analytical skills and detail oriented
  • Ability to manage responsibilities through a changing business landscape and drive initiatives to conclusion
  • Strong influencing and negotiation skills  
  • Strong time management and multitasking ability
  • Demonstrated experience with all Microsoft Office products
  • Individual contributor – self motivated
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