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CIB - Transaction Processing Specialist - Team member

Req #: 180029951
Location: Bangalore East, KA, IN
Job Category: Operations
Job Description:
The primary responsibility of this position is to support the day to day Operations for the WHEM Manual Payments Team. The candidate will report to an Associate. The role involves processing of manual payments based on instructions from clients.
  • Implement client additions and or client modifications to global database.
  • Understand complex product and database rules / structures to effect changes impacting delivery of USD Clearing products and services.
  • Ensures that payment instructions are properly authenticated and authorized by appropriate parties in compliance with risk and control guidelines.
  • Respond to queries received via mailbox and resolve any client issue on priority
  • Ensure that all relevant deadlines and stipulated controls are met.
  • Provide MIS reports with accuracy and completeness of data.
  • Assist in the training/education of other members in job functions/procedures relating to the unit.
  • Process any required back-up tasks relating to production, identifying ways to improve current work practices.
  • To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
  • To participate in the rotation of functions within the group ensuring no degradation to work flows
  • Role involves processing of payments during U.S. Hours, hence this will be a complete Night Shift Role
  • Graduate with Minimum 1- 3  year - International Payment Processing Operations or Fresh
  • Graduates with good academic record.
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 1 year of experience in a backoffice operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
  • Working Knowledge of SWIFT & international payment conventions & practices is preferable.
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
  • Excellent written & oral communication skills in English.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • An acute client focus.
  • Strong PC and analytical skills. 
  • Knowledge of MS Access, Excel, PowerPoint, and Word.
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