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Change Management Support, Business Operations Analyst II

Req #: 180032239
Location: Jacksonville, FL, US
Job Category: Technology
Job Description:

The Change Management Support group is seeking a Business Operations Analyst. The successful candidate will be a member of a team responsible for development, deployment and management of SharePoint and reporting solutions for the Home Lending Organizational Effectiveness department.

Duties to include but not limited to the following:

  • Design, implement and support SharePoint based solutions including SharePoint Designer, Visual Studio.NET, C# and Java.

  • Play a lead role in setting the direction and implementation of SharePoint and reporting solutions to ensure implementations that are within recommended framework, scalable, reliable and resilient.

  • Develop a significant understanding of the business processes and goals of the business involved to ensure designed solutions meet business needs and maximize business' day-to-day operational efficiencies and controls.

  • Work with the business to translate non-technical requirements into realistic, rational, technical solutions that meet business objectives and mitigates risk.

  • Designs and develops functional requirements for new development and enhancements of current platforms.

  • Provides timely status and feedback to management, team leads and project sponsors as required through clear and concise communication when providing guidance, responding to questions and setting expectations.

  • Keeps abreast of new technologies and applications through formal and/or self-paced professional development to improve internal software development processes and implement creative solutions for the lines of business.

  • 5+ years of development experience with SharePoint (including InfoPath forms and SharePoint Designer), Adobe Create Suite (Dreamweaver, Fireworks and Photoshop), HTML, CSS and JavaScript

  • 5+ years of experience within MIS/reporting role delivering timely, high quality, senior manager-level reporting, analysis and presentations from diverse and complex data sources

  • 3+ years of experience with analysing user requirements, envisioning system features and functionality, designing and developing user interfaces in Microsoft SharePoint, determining design methodologies, completing programing using Visual Studio, and designing and conducting testing in an enterprise environment

  • Highly experienced with Microsoft Word, Excel, Access, PowerPoint, Project and Visio

  • Excellent communication, project management, business analysis and client partnership ability

  • Experience developing complex business analysis models

  • The ideal candidate will possess a unique mix of technical and business management skills

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