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Merchant Services - Anticipated Business Development Specialist - Phoenix, AZ

Req #: 180036310
Location: Phoenix, AZ, US
Job Category: Relationship Management/Sales
Job Description:

JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.   For more information, go to

Merchant Services is the global payment processing business for JPMorgan Chase & Co.   Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding.  Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.



As a Business Development Specialist, you will be responsible for meeting monthly and annual revenue goals by selling a suite of merchant solutions to our current and prospective merchant partners via telephone.
Some key components of this role include:
  • Selling payment processing services to both new and existing merchant partners through both inbound and outbound telephone calls.
  • Qualifying both cold & warm sales leads through making 40 - 50 outbound calls per day.
  • Communicating both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our merchant solution portfolio.
  • Staying abreast of company's products, solutions and services to aid in solution development based on merchant needs.
  • Maintaining detailed and accurate electronic sales records and other administrative duties as required.
  • Delivering excellent follow up proactively and on time / as promised to ensure the highest levels of customer satisfaction both pre and post sale.
  • Minimum 2 years of sales experience and/or Bachelor/Associate degree (or equivalent training in business or sales management in lieu of degree)
  • Strong telesales ability, written communication and interpersonal skills
  • Merchant Services Industry experience a plus
  • Strong organizational skills
  • Ability to multi task and function successfully in a fast-paced environment
  • Focused and detail-oriented
  • Computer literate, familiar with Microsoft Office and Excel
  • Good work ethics
  • Easy to get along / work with
  • Occasional traveling may be required
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