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CIB - Transaction Processing Specialist - WHEM Liquidity, Team Member - Manila

Req #: 180036036
Location: Taguig City, 00, PH
Job Category: Operations
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.


It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.


JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.


Information about JPMorgan Chase & Co. is available at


About J.P. Morgan Corporate & Investment Bank


J.P. Morgan Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


Liquidity management is the process of maintaining an optimal cash position.  Liquidity Solutions provides the means for clients to meet its daily obligations (such as its payables), likewise, providing clients the opportunity to invest excess cash in a variety of investment vehicles.


Liquidity Operations performs product set up, maintenance, reconciliation, and servicing for cash concentration and investment products.


The WHEM Liquidity Tax Team facilitates tax refunds, performs tax reporting and compliance activities, performs ad hoc research/projects and responds to mailbox inquiries from internal clients regarding clients' tax documentation status.



·         Positive attitude, strong interpersonal skills and able to work with a team.

·         Manage the foreign partnership process and ensure accurate processing and maintenance of foreign partnership client information in LTRS.

·         Manage the mailbox queue and ensure accurate and timely response to inquiries.

·         Drive the tax forms solicitation and tax refund process.

·         Analyze and perform first level review of manual tax calculations.

·         Participate on regular tax compliance activities.

·         Coordinate internal compliance reviews and external audits.

·         Participate and/or lead tax remediation efforts or similar initiatives.

·         Participate or lead simple tax enhancement projects and prepare business requirement.

·         Recommend and implement process improvements.

·         May perform review of tax documentation.

·         Timely and effective escalations of issues.

·         Perform back up functions.

·         Bachelor degree required, degree preference is Finance, Accounting, or Economics.

·         Positive attitude, strong interpersonal skills and able to work with a team.

·         Learns fast and adapts to rapid changes.

·         Detail-oriented and has strong organizational and analytical skills.

·         Must be able to deal well with pressure, prioritize work, and multi-task without making errors or missing timelines.

·         Has a high degree of customer focus and follows through on commitments.

·         Fluent in verbal, written and conversational English.

·         Must always be professional in all communications.

·         Able to deal effectively with all levels within the organization.

·         Proficient in MS Office: Excel, PowerPoint, Word.

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