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Applications Support

Req #: 180028296
Location: Bangalore East, KA, IN
Job Category: Technology
Job Description:
Supports the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application and data issues and issues resolution or escalation
Develops deep analytical thinking using root cause analysis, management communication and client
relationship management in partnership with Infrastructure Support team members
Collaborates to ensures all production changes are made in accordance with lifecycle methodology and
risk guidelines
Exercises discretion and independent judgment with respect to matters of significance
At this grade, the role should include as its primary duty either:
Design work (Design means a tailored design in order to meet a specific client request) or
Programming (Programming means writing original programs using computer code that is intended for
use on a wide scale basis)
Primary Responsibilities:
Manages activities related to maintenance of the application systems that are running the daily operations of the firm
Responsibilities include oversight for the creation and maintenance of application Service Level Agreements, root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members
Manages the production changes made in accordance with lifecycle methodology and risk guidelines and data management
Responsible for coaching and mentoring less experienced team members as well as overall team management responsibilities
Proficient in application development skills for more than one technology as well as multiple design techniques
Working proficiency in development toolset to design, develop, test, deploy, maintain and improve software
Working proficiency in one or more general purpose programming languages
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.  CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
@2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran
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