Apply Now    

Applications Support - Windows

Req #: 180036685
Location: Tampa, FL, US
Job Category: Technology
Job Description:
The Banking Production Management team is responsible for the reliability and resiliency of the Banking application stack.  The J.P. Morgan Banking business, consisting of Investment Banking, Treasury Services and Corporate Banking, is one of the largest wholesale banking client franchises the world.  We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.  The team interacts directly with Business Operations, Product and Client Services plus our partners in Application Development and Global Infrastructure teams.  Banking applications securely process trillions of payments every day along with providing real time Liquidity and Accounting functions. We also focus on automation and tooling, to eliminate unnecessary manual effort and to enhance our monitoring capabilities.
Why Join?
It’s an incredible time for our industry and specifically the Banking business, the payment revolution continues and will be at the forefront of it. You will be focused on:
  • Ownership of cyber security, identify and access management production incidents, root cause analysis, and on-going maintenance (including access uplift) working closely with other teams in order to resolve any access issue
  • Developing specialist knowledge in cyber security, identity and access management, sharing that knowledge with team members and global partners
  • Pro-actively improving the quality of systems and service supporting cyber security, identity and access management and increase business value
  • Upholding and championing cyber security, identify and access management policies, procedures and standards
  • Managing projects through to completion, adhering to project-management best-practices
  • Bringing a Dev Ops mind-set to cyber security, identity and access management deliverables, building, evolving and operating rapidly-changing resilient systems at scale
Who are we hiring?
  • You have working knowledge of financial services, ideally payment processing
  • You have working knowledge of cybersecurity, identify and access management practices, operations, risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies
  • You are able to analyze vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence
  • You have working experience with Agile methodology including Scrum and Kanban
  • You have working knowledge with at least one data analytics and business intelligence tool such as advanced Excel,  Tableau, or QlikView
  • You are proficient working with a variety of platforms, including UNIX/Linux
  • You are familiar with writing SQL queries and understand how relational databases work
  • You are capable of using Perl or Python to automate processes or have a development background
  • You have excellent presentation skills, and ability to communicate with various audiences, including end users, managers, and members of the IT team
  • You have strong analytical, problem-solving and critical thinking skills
  • You are able to of multi-task, balance multiple priorities, and keep up with project scope changes
  • You understand the incredibly demanding nature of financial services, or you are eager to experience it
  • You have a thirst for knowledge  and want to expand your technical and business knowledge
  • You are able to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
  • You can manage demanding clients constantly evolving needs
  • You can think quickly and logically under pressure, understand and fix problems in a fast-paced environment
  • You are able to understand and invoke the principles of ITIL and can use them to effectively protect and govern our production environment
  • Exposure to reading Java code in order to better understand application problems and interface with software engineers
  • Significant experience with Oracle databases, automation scripting and outstanding communication skills with both external and internal clients
  • Advanced hands on Windows applications experience
Apply Now    
Link for schema

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Other Information

Apply Using LinkedIn

You can also apply using your LinkedIn® profile. It may save you some time because your information will be automatically transferred into our system. Just click on the LinkedIn logo when you get to the application screen and follow the directions.

Submit an Updated Résumé

During the application process, be sure you have an up-to-date copy of your Résumé, your cover letter and any other documentation you would like to submit.