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Asset & Wealth Management- Executive Administrative Assistant

Req #: 180035631
Location: Baltimore, MD, US
Job Category: Admin/Secretarial
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at *LI-POST


Executive Administrative Assistant - Asset Management - Private Bank - Washington, DC

At J.P. Morgan, our mission is simple: first-class business…in a first-class way. In everything we do, excellence and integrity are the guiding principles. Excellence means more than 160 years of experience and knowledge that comes from solving the complexities of significant wealth, day in and day out. We augment this knowledge with some of the boldest, most innovative thinking today. Integrity means keeping your interests front and center always and carrying out our work with utter discretion.

In each key area of wealth management – investments, liquidity and credit management, and tax and estate planning – our extensive experience is exemplary. Equally important, we have the experience, the organizational structure and the commitment to knit these separate strands into a unified and comprehensive plan designed around a client’s particular situation.

Position Description
As an Executive Administrative Assistant, you will support a team of professionals in all facets of their daily business routine. You will perform diverse administrative functions requiring confidentiality, initiative, thoughtfulness, and follow-through.

Roles and Responsibilities

Advisor and Client Assistance
· Facilitate the on-boarding and on-going coordination of client maintenance including helping to maintain banker pipeline and inputting call memos
· Help gather, track, monitor and maintain information and status from various sources and assist in the submission of detailed due diligence reports (KYC) and account opening documentation
· Execute client mailings (holiday cards, Reading List books, mortgage applications, etc.)
· Professionally field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
· Assist with overflow, ad-hoc projects and day-to-day tasks as assigned

Office Administration
· Coordinate with advisors and internal events team for coordination and support of events (ticket allocation, RSVP tracking, and in some cases, event organization and follow-up)
· Schedule internal/external meetings, appointments and coordinate conference calls
· Coordinate group coverage schedule (i.e.: lunch hours, vacations, training and temporary assistance)
· Organize travel arrangements (air, hotel accommodations, and ground transportation) for advisors
· Compile and submit expense reports in a timely manner, order and maintain office supplies
· Regional: Manage internal client center where applicable - (greet clients, setup of rooms, order catering and manage reservations via the Event Management System)
· Regional: Liaise with business management regarding office resiliency planning and execution

· Comprehension and proficiency of proprietary J.P. Morgan systems and CRM tools used to onboard clients, prospect, enter call notes, and KYCs
· Daily work within Microsoft Suite particularly Excel, Word, and PowerPoint


· Exemplary communication and interpersonal skills
· Excellent telephone etiquette
· Superior oral and written communication skills
Work Ethic
· Exhibit a high level of critical thinking skills and project management in order to ensure client requests are completed
· Strong initiative, energy and confidence to complete projects with limited supervision
· Good judgment and discretion, as Executive Administrative Assistant work with highly confidential information
· Must exhibit a high degree of motivation, sense of urgency and professional demeanor
· Excellent organizational skills and the ability to effectively handle multiple priorities
· Ability to multi-task and ensure multiple projects are completed on time
· The ability to be an integral member of the team
· Strong computer skills and proficient knowledge of Microsoft Suite
· Ability to learn procedures and proprietary systems quickly

Experience and Education
· Knowledge of general office procedures (e.g., use of technology, office administration and management, regulation and controls, risk management, etc.)
· 1-2 years of experience in financial services; prior wealth management experience a plus
· Bachelor Degree preferred


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