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CIB - KYC Officer - Associate

Req #: 180036565
Location: Bangalore East, KA, IN
Job Category: Operations
Job Description:
Role description:
The CIB Global KYC Remediation & Renewal team is looking for a highly motivated individual with previous reporting and data analysis experience to support the coordination and execution of global production priorities. The deliverables can range from preparation of weekly updates for Front Office and Operations Management to ad-hoc production-oriented diagnostic exercise and solution sourcing tasks to longer term collaboration on strategic deliverables. The successful candidate will have a passion for data and experience turning unstructured data into insights through a variety of quantitative techniques, strong communication and presentations skills and an interest in being part of a global team.
Key responsibilities will include:
  • Establish metrics reporting, tools and data sets to track KYC operations progress against production targets
  • Measure, analyze and report on data to ensure both weekly and long-term strategic production goals are met
  • Investigate, analyze and help resolve KYC production issues with data analysis and respond to ad-hoc queries
  • Partner with KYC Operations Managers globally to communicate internal targets and ensure on-time execution
  • Support the development of KYC operations strategy and production plans based on process and data analysis
  • Develop executive level presentations and metrics for daily and weekly reporting / updates to senior management
  • Bachelor degree or equivalent education
  • Advanced Powerpoint & Excel skills (Pivots, Look Up, VBA); SQL experience a plus
  • Excellent quantitative and analytical skills with strong experience in data analytics and modelling
  • Logical, structured approach to planning, problem solving and decision-making
  • Strong experience in eliciting, analyzing and implementing requirements
  • Intellectually curious person who wants to know the answer behind the answer
  • Experience in operations in financial services industry
  • Excellent organizational and time management skills
  • Excellent verbal, written, interpersonal and presentation skills
  • Understanding of CIB products and services
  • Ability to partner with cross-functional/cross-regional team
  • Aptitude for learning new processes and technologies
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