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Consumer & Community Banking - Oversight & Control - Control Officer Sr Associate

Req #: 180039466
Location: Columbus, OH, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Consumer & Community Banking (CCB) Control Team’s primary function is to implement an effective control framework across the CCB organization, looking within and across the lines of business, to identify and remediate control issues with a sense of urgency regardless of the source. The Team partners with all other control disciplines, adding an additional line of defense supporting Compliance, Risk and Audit, among others. The Team works in partnership on the development of new, and oversight of existing, control functions and protocols throughout the Firm and provides a centralized view of and from all control functions, assisting in immediate, real time problem detection and escalation.


The Control Officer Sr. Associate will be part of an independent team that performs proactive testing and validation on CCB Operations controls, processes and procedures. The Operational Control and Audit team partners with process owners to ensure that risks are properly identified and mitigating controls are in place to maximize customer and shareholder value. The Analyst assists management with all audits from Corporate Audit, Compliance, OCC etc…Coordinates development and implementation of action plans and target dates stemming from regulatory and/or business audits. The position interfaces with senior management and counterparts across all Operations functions as well as JPMC Audit, Corporate Risk Management, Operational Risk Management and compliance.


  • Monitors and tests control and business exception reports.
  • Conducts proactive audits to target specific and high risk processes or functions, reviews procedures, training materials, controls and account testing. Verifies accuracy and ensures compliance with plans, policies and procedures prescribed by management.
  • Develops and administers ongoing exception-based queries to test critical and sensitive transactions to ensure compliance with policies and procedures and identify emerging trends and issues.
  • Delivers review findings to process owners for correction and assists process owners with the development of action plans to address significant process or control gaps.
  • Manages RCSA and process mapping activities
  • Strong Analytical skills
  • Strong communication and leadership skills
  • Exceptional collaboration skills
  • Excellent written and verbal communication skills
  • Some knowledge of process mapping/ RCSA required
  • Highly organized and keen time management skills
  • Project management, audit and negotiation skills beneficial
  • Proficiency in MS Word, Excel, PowerPoint required
  • Ability to work a flexible shift as required
  • Work effectively in a team environment as well as on your own
  • 5 to 7 years experience in controls, risk, compliance, audit or testing
  • BA Degree or equivalent preferred

**Any candidate not meeting ALL the qualifications can be consider for an Control Officer, Associate role


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