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Vice President, Corporate Responsibility Manager- Community Relations Manager

Req #: 180040020
Location: Miami, FL, US
Job Category: Corporate Staff
Job Description:

At JPMorgan Chase, our global presence and scale provide us with unique insight into some of the most urgent challenges facing communities and the ability to approach them comprehensively, removing barriers to opportunity and opening pathways to economic growth and success. Our approach is different than that of many other businesses. We leverage the resources of our firm to develop a comprehensive approach to addressing major social and economic challenges, and use our scale to deliver maximum impact at the local level.


The Office of Nonprofit Engagement (ONE), part of the firm’s Corporate Responsibility group, contributes to this mission by fostering long-term relationships with stakeholders involved in advocacy, thought leadership and service to low- and moderate-income and other economically vulnerable communities.


ONE is seeking a Community Relations Manager (CRM) for the Southeast Region, based in Miami, FL. CRMs are responsible for the development and execution of a strategic stakeholder engagement model in their region, working closely with key partners from Corporate Responsibility and lines of business to strengthen the firm’s position as a force for driving inclusive economic growth. This includes managing a grant portfolio with a focus on strengthening nonprofit capacity; representing the firm in the community; identifying and managing reputational risk; and cultivating forums to promote dialogue between the firm and key stakeholders.


Best-in-class CRMs have deep relationships with key community influencers such as advocates, policy and civic organizations; a thorough understanding of the complex interdependencies of large financial services organizations and the communities they serve; and strong knowledge of tools to strengthen the infrastructure of the nonprofit sector.


  • 6 – 10 years’ experience in community relations, grantmaking and/or community/economic development

  • Ability to represent the firm at events and in meetings with community leaders, advocates, and other influential stakeholders

  • Thought leader and subject matter expertise on issues that impact the Firm’s reputation and business operations

  • Ability to travel regularly throughout Region to meet with key stakeholders, represent the Firm and attend events

  • Excellent communication, negotiation and influencing skills

  • Integrity and strong work ethic

  • Proven ability to multi-task in an intense, fast-paced environment

  • Demonstrated excellent interpersonal, communication, and analytical skills

  • Ability to work independently and as part of a larger team and take the initiative to follow up as needed

  • Desire to seek information and look for new approaches to processes and practices

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