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CIB - KYC Specialist - Operations Analyst

Req #: 170030973
Location: Bangalore East, KA, IN
Job Category: Operations
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com
 
Key Responsibilities would include:-
- Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from
agreed levels. Ensure follow up for all ageing items
- Accuracy in processing in line with SOPs with no errors
- End to End process responsibility and to be in control of End of day reports, cut-offs and critical intraday reports
- Escalate any error/exceptions on identification
- Responding to routine queries/complaints and ensuring completeness
- Audit focused in all BAU activities
- Comply with the firm's policies & SOPs
- Navigates systems proficiently and accurately
- Identify opportunities for process efficiency & implement in a controlled manner
- Exhibit effective communication with key stakeholders
- Thorough knowledge of SOPs/related check points
- Perform all work in accordance to department procedures and are within quality standards
- Exercise good judgment and degree of confidentiality
- Getting the team along to achieve common objective
- Working with seniors to achieve organization agenda
- Review and improve on productivity benchmarks on ongoing basis
- Partnering with supervisor and ensuring complete control of business
- Graduate/Post Graduate, MBA
- Knowledge of KYC is essential with at least 2-4 years’ experience
- Must be able to work under pressure and make accurate decisions in stressful situations
- Must be able to lead, manage and motivate the teams.
- Client focused
- Control Oriented
- Proactive, positive approach
- Able to grasp/learn concepts and procedures quickly
- Attention to detail
- Good PC skills including Microsoft office products (Excel, Word, Power point, Access)
- Good oral and written communications skills
- Must be detailed oriented and analytical
- Strong Customer Service skills
- Ability to work both independently and as a team in a fast paced production environment
- Flexibility of operating hours to include overtime, holidays, and weekend testing
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