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CIB - Business Analysis & Reporting Analyst KYC, Metrics, Associate - Manila

Req #: 170061337
Location: Taguig City, 00, PH
Job Category: Operations
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.


It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.


JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.


Information about JPMorgan Chase & Co. is available at



About J.P. Morgan Corporate & Investment Bank


J.P. Morgan Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.



The Wholesale Client On-boarding (WCOB) program is a cross-business program focused on building a global platform to streamline the Client On-boarding process as it pertains to Know Your Customer (KYC) and Anti-Money Laundering (AML) programs within CIB. This transformation program's goal is to implement a standardized and consistent Client On-boarding approach across the firm in order to deliver a best in class client experience.



The CIB Business Intelligence team is currently looking for an Operations Analyst candidate to work on the development and delivery of management reporting on the KYC program for the CIB client population.


The successful applicant will be tasked with the following:



  • Ensuring appropriate controls are in place to manage the CIB client population.
  • Define and build the necessary controls to ensure reporting integrity by comparing against source platforms.
  • Ensure all output is provided in a manner that demonstrates complete data integrity, is clearly and comprehensively substantiated, and which anticipates the impact of any known scenarios of contextual completeness e.g. anticipate the impact of completeness in a booking location view versus a domicile view of a dataset.

Business Analysis

  • Partnering with Operations, Controls and Compliance senior managers through the full project lifecycle to create new tools, processes, reports and analytical insights.
  • Understand and identify appropriate systems and processes through close liaison with process owners and technology partners, and ensure development of solutions in line with business requirements by working closely with the end state technology team.
  • General

  • Work to tight deadlines, and deliver high quality products.
  • Production and execution of Daily, Weekly and Monthly MIS as a BAU process.
  • Drive automation of current reporting process via available tools (e.g. SharePoint, MS Access, Excel VBA, Business Objects, and Qlikview)


  • Work to tight deadlines, and deliver high quality products.

  • Production and execution of Daily, Weekly and Monthly MIS as a BAU process.

  • Drive automation of current reporting process via available tools (e.g. SharePoint, MS Access, Excel VBA, Business Objects, and Qlikview)


JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran


  • Experience in Business Intelligence or MIS reporting with 1-2 years in Investment & Corporate Banking business or operations.
  • Strong technical skills as relates to business intelligence (SQL, Business Objects, Qlikview, Excel, MS Access). This is not a B.I. technology role, but candidates must have a high degree of comfort working with data and being power users of analytical tools e.g. comfort working with SQL queries, understanding data models, creating Business Objects reports. Expertise in all technologies is not required but candidates must have an appropriate grounding in a relevant area with a willingness to learn.
  • Strong communication skills necessary to liaise with global partners in a 24 x 5 environment.
  • Ability to be flexible in shift.

Relevant experience in some of the following areas would be required:

  • Project Management, Business Analysis, Operations Control, KYC, Client Onboarding or Management Reporting.
  • Excellent people management skills, with strong communications and interpersonal skills.
  • Ability to build consensus. History of success working in a team environment.
  • Flexibility to handle multiple tasks and changing priorities.
  • Monitor tight deadlines or unexpected requirement changes.
  • Willingness to ask questions, challenge the process and seek out answers.
  • Quickly grasp and master new requirements and related knowledge.
  • Strong analytical and problem solving skills.
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