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CIB - Investor Services - Custody and Fund Services - (Project Manager) Complex Change Product Development Lead - Associate

Req #: 170062925
Location: London, ENG, UK
Job Category: Project Management
Job Description:
 The Custody and Fund Services Complex & Regulatory Change Team is responsible for the end to end definition and execution of complex and regulatory change across the Custody and Fund Services (CFS) business. The team sits within the CFS Product Development organisation. This role is for an Associate Project Manager, who is ready to expand their profile on the next step of their career.
Key Responsibilities:
  • Project management & delivery of complex Change Projects in CFS – those of significant scale, complexity & budget and that are generally mandatory in nature (e.g. Regulatory). The candidate will initially lead workstreams of large programmes, before taking on programme ownership responsibility.
  • Client Change management – working with the EMEA Client Change lead, helping manage client demand ‘front-door’ meetings, keeping the process running smoothly, holding teams to account for their delivery – needs someone confident partaking in challenging conversations.
  • Communication: To tailor communication content and style to the requisite audience – whether executive updates to senior MD stakeholders, or detailed technical content when helping resolve issues across the CFS product set.
  • Client-facing: To be the ‘face of the firm‘ to clients on joint JPM/Client Regulatory Programmes of work as well as on client change items that are being managed from the Complex Delivery team.
  • Opportunity identification: To identify service offerings & revenue opportunities that may be created by Regulatory change, and identify overlap/synergies with the strategic change agenda so as to advance the strategic goals of the Product Development group
  • Leadership: Leadership across the separate business and functional groups –driving progress, bringing coordination and coherence to a complex space
  • Accountability: Ultimately accountable for project delivery
  • Design - delivering well-designed end to end solutions, automated, simple and stable, from first point of instruction capture through to integrated rate card adjustments and billing system updates.
  • Governance: To instil clear governance models for change programmes, across business lines and functional partners
  • Commercial Awareness: To understand the commercial impact of implementing regulatory change across the business and client base, our competitors and the market

Required Qualifications and Characteristics

  • Project Management background
  • Broad-based business knowledge across the full CFS product suite
  • Excellent written and oral communication, clarity of thought and the ability to express oneself clearly
  • Drive and determination – leading, influencing and driving multiple programme contributors to meet overall project objectives
  • A problem solver  with the ability to see the big picture across lines of business, as well as being able to step in to understand the detail to help resolve issues as and when required
  • Self-motivated, quick learner, being the focal point of a virtual project team, comfortable with responsibility
  • Being able to build relationships across teams
The following are considered desirable
  • Client facing experience
  • Experience with system and process design, Target Operating Models

About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
Closing Date- March 1, 2018
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