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Corporate - Audit Program Manager - Communications - Vice President

Req #: 170064802
Location: New York, NY, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:

 JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com

 

JPMC’s Audit Department, which is comprised of over 1,000 auditors globally, reports to the Audit Committee of the Board of Directors and is further accountable to the Chairman and CEO, senior management and regulatory agencies. Audit is an independent risk assessment function established within the organization to evaluate, test and report on the adequacy and effectiveness of management’s system of internal control.
 
Audit Professional Practices is responsible for supporting the Audit Department by maintaining and enhancing programs and processes that promote a standard of excellence and assist auditors in their day-to-day responsibilities. This includes managing the Audit Department’s core business processes, including audit policy/methodology and supporting tools, quality assurance, internal and external reporting, department technology infrastructure, and training and campus recruiting. Additionally, Professional Practices is responsible for creating processes to ensure significant regulatory issues regarding Audit are identified and addressed appropriately.
 
 The candidate will be a member of the Internal Audit department and actively contribute to the processes necessary to oversee a department of 1,000+ auditors. As a member of this team, the candidate will manage communications for Professional Practices and partner with Corporate Communications to support the overall department communications.  This includes but is not limited to Internal Audit’s home page, SharePoint site governance and support, Internal Audit Newsletter, Practices communications, town hall materials, event support, etc.  The ideal candidate is creative and focused on innovation, advanced with SharePoint, has experience with executive and department level communications, adept at relationship building, understands content management strategies, has a strong sense of ownership and accountability, and can work independently to manage and prioritize deliverables.
 
Responsibilities:
  • Own the Internal Audit SharePoint site including maintenance of home page, posting articles, suggesting and managing content, and all Practice pages (e.g., Resources, Tools, People Agenda, Diversity, Dept. Calendar)
  • Develop governance strategy for content management, attestation process, and artifact retention for IA SharePoint sites
  • Partner with Production Services team on SharePoint issues
  • Manage the quarterly Internal Audit newsletter by collaborating with audit partners and Corporate communications on content and timeline
  • Liaise with Corporate Communications on newsletter, organization announcements, Practice announcements, town halls, off-sites, and ad hoc events
  • Create executive presentations for Practices (e.g., off-sites, town halls, team communications)
  • Ensure all communication adheres to internal brand and style guidelines
  • Identify more effective and innovative approaches to delivering communication that attract an audience
  • Support the broader Practices team and People Committee including enhancing profile and messaging
  • Build and maintain key relationships across the department, establishing a culture of engagement and adding value to the department
  • Assist with planning events (e.g., town halls, team events) and site visits as needed
  • Bachelor’s degree (or relevant financial services experience) required 

  • 7+ years’ work experience focused in communication, journalism, and/or marketing
  • Fluency in English language communications required
  • Advanced knowledge of SharePoint required
  • Adept at working with and developing relationships with professionals at all levels in a corporate environment and across all businesses
  • Excellent project management skills, with ability to manage several different types of projects simultaneously
  • Creative mindset and ability to generate new ideas
  • Self-starter/ proactive/ willingly does what is required to deliver a superior product; Great team player with high degree of flexibility
  • Demonstrated ability to deal with confidential data and issues
  • Must be able to demonstrate speed, flexibility and adaptability; ability to work under pressure in a fast-paced environment
  • Organized, strong attention to detail, self-motivated, enthusiastic and able to work independently
  • Experience with Adobe Creative Suites (InDesign, Photoshop) and other design mediums preferred
  • Experience creating surveys and aggregating associated data preferred
  • Financial services and/or Audit experience a plus
  • Familiar with blogging capabilities at JPMC a plus
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