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Technology Control Officer, Global Technology Infrastructure, Vice President

Req #: 170069192
Location: Singapore, 01, SG
Job Category: Technology
Job Description:

About J.P. Morgan Chase & Co.


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business (LOB) to provide high quality service delivery, exceptional project execution, and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.

Technology Control Office (TCO) team supports the GTI Management team to identify, analyse, manage, track, and remediate or mitigate information technology risks.  The candidate will help set the strategy to accomplish the risk agenda for the Asia Pacific region, in support of GTI , the lone of business technology groups and the business, with additional direction from global GTI Technology Control Office.


The Technology Control Officer will be expected to assist with influencing effective risk & controls management and providing governance and oversight for service lines through risk consultancy, identification of control weaknesses and recommendations for improvement opportunities, providing training and reporting of risk issues.  Act as primary contact when IT risk & control related consultancy is required, this role requires active interaction with the infrastructure technology teams as well as other business and control functions within the firm


The candidate will be based in Singapore and the responsibilities cover Asia Pacific.


Key for this role:

  • Extensive Risk Management experience and knowledge within Investment Banking or other financial institution;
  • Extensive experience presenting risk and control agenda to senior management;
  • Regulatory experience within Asia Pacific in a risk and control function;
  • Program and project management experience; and
  • Infrastructure Risk experience.


  • Provide first line risk & control consulting to the service lines in implementing technology control practices for technology & business initiatives;
  • Manage and monitor the IT Risk exposure for the business, providing management with transparency over what these risks are and how they can be addressed;
  • Coordinate all relevant IT Risk activities (e.g., regulatory inspections and assessments, monitoring, reporting and remediation activities);
  • Act as a subject matter expert in relation to IT Risk, Control and Security;
  • Develop and maintain strong business and technology relationships, becoming a trusted partner, as well as building relationships with corporate functions such as Audit, Compliance, Legal, Technology Controls and Third party;
  • Participate in or lead programs to improve or remediate the control environment across GTI;
  • Drive & manage the rollout of global IT risk & control programs to the region;
  • Make the business aware of the risks/threats to their business;
  • Interpret regulatory requirements and corporate policies, communicate these clearly alongside current status, and provide oversight of compliance as required.  Respond to regulatory enquiries and exams;
  • Build a culture focused on the pro-active awareness and improvement of the risk environment; and
  • Conduct awareness training on technology control policies, practices and standards.


Critical Skills:

  • Stakeholder engagement skills, including ability to influence senior management
  • Strong demonstrated knowledge of IT risk management gained as a practitioner
  • Ability and energy to design and drive change
  • Excellent negotiation and influencing skills
  • Strong decision making capability
  • Ability to gain understanding of regulatory and firm-wide control issues
  • Excellent communicator
  • Strong execution skills for overseeing enterprise-wide risk initiatives 


  • 6+ years of IT Risk experience (previous experience as an IT risk manager, IT auditor, control officer, technology risk consultant is preferred), and preferably in the financial services sector;
  • Demonstrated capability of designing and implementing cross-functional programs; strong project management skills
  • Track record of implementing successful risk or technology management solutions
  • Track record of developing and maintaining senior-level stakeholder relationships
  • Demonstrated technical abilities in multiple areas (e.g., technology infrastructure platforms or networks, application development, data protection, etc.)
  • Strong process orientation and understanding of operations and technology enabling candidate to provide support in the analysis, development and monitoring of controls
  • Knowledge of current regulatory impact and expectations on technology per various regulatory guideline from MAS, HKMA, FSS, FSA, OJK, RBI and other Asia market regulators.
  • Fair understanding of technology outsourcing prerequisite in relation to various country regulatory requirements
  • Ability to build and maintain collaborative working relationships with Information Technology and Business including senior level management in order to assist with design, execution and monitoring of controls
  • Ability to work under pressure and to meet tight time commitments
  • Ability to work independently
  • Excellent written and oral communication skills

J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce.  Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.

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