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CIB Office of Legal Obligations – Quality Assurance - Associate

Req #: 170077851
Location: Bournemouth, ENG, UK
Job Category: Operations
Job Description:

Role Summary


The Office of Legal Obligation (OLO) program is a firm-wide, global initiative that brings together the expertise of Legal, Lines of Business (LOBs), Oversight & Control, Compliance, Risk and other key control functions, to proactively manage regulatory changes in our operations and allow us to trace end-to-end connections between laws, rules and regulations on the one hand, and our policies and procedures that demonstrate compliance on the other.
The JPMorgan CIB Office of Legal Obligations ("OLO") team is responsible for the oversight and management of the CIB End-to-End Legal and Regulatory Process Program (“Program”).  This Program is sponsored at the operating committee level of JPMorgan Chase (“JPMC”). 
he JPMorgan CIB OLO team is responsible for the developing, deploying, overseeing and reporting of a program that ensures that obligations are drafted and proceed through the process lifecycle to completion and to support an ongoing change management process. This includes building awareness of the program in the Firm and ensuring consistency in global understanding and dissemination of regulatory requirements.
The successful candidate will be based in Bournemouth and support the CIB OLO Quality Assurance lead by performing Quality Assurance sample testing in-line with pre-defined test scripts, documenting and communication of findings.
Key Responsibilities
  • Perform QA sample testing to pre-defined test scripts on a periodic basis.
  • Identify issues that could result in a potential failure or a recommendation to the Sub-LOBs.
  • Perform horizontal testing to across Sub-LOBs to identify potential inconsistencies in Performer/Relier tagging and procedure mapping to obligation (Performer/Relier determines whether the Sub-LOB performs the control to meet the requirements of the obligation or whether they rely on another area to perform the control on their behalf).
  • As a result of testing identify and document any ‘best practices’.
  • Produce and maintain QA MIS for communication to Senior Management and Sub-LOBs.
  • Foster a culture of collaboration and information sharing for efficient execution; build strong relationships with internal clients
  • Ensure risks & issues are escalated appropriately within the governance structure.
Key Skills:       
  • Background in Risk Management, Controls, Compliance, Audit.
  • Ability to understand and interpret Legal documents and Operational procedures.
  • Very strong analytical and problem solving skills. Proactive approach to problem solving, owning the issues and having the determination to follow through on tasks /issues.
  • Strong communications and interpersonal skills; ability to build consensus and history of success working in a team environment.
  • Ability to articulate complex issues concisely and communicate effectively and comfortably at all levels.
  • Flexibility to handle multiple tasks and changing priorities and monitor tight deadlines or unexpected requirement changes.
  • Willingness to ask questions, challenge processes and seek out answers.
  • Ability to quickly grasp and master new requirements and related knowledge.
  • Ability to thrive in a changing work environment.
  • Highly proficient skills in Excel, PowerPoint, PitchPro, Qlikview.
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an Equal Opportunity Employer.
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