JP Morgan Chase is undertaking an aggressive digital transformation agenda within the Consumer and Community Bank (CCB) which serves over 50 million customers, and which builds on the success of the current mobile and online service offerings. JPMC is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The Digital organization supports public Internet sites for many J. P. Morgan Chase lines of business and is comprised professionals located throughout the US and has several offshore components. Digital works closely with all lines of business to deliver the best possible customer experience. J.P. Morgan Chase's online sites are currently among the top ranked in the industry. Digital’s goal is to provide consistent, integrated internet applications that are intuitive, dependable and easy to use for all customers and to position JPMC as the undisputed leader in digital financial services and payments.
As an Application Support Analyst in Consumer and Community Banking (CCB) for Tech Ops Batch, you will be responsible for providing production support and problem management, in support of critical, customer impacting applications. The team is comprised of high performing individuals located in the US and India providing a 24x7 support model.
Application Support & Monitoring:
The ideal candidate will possess excellent communication and interpersonal skills, the ability to multitask and work through issues in a fast paced, complex, operations environment.
Additional scope of responsibilities will entail:
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