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Chase Card Services - Sr. Process Manager, VP - Pricing Audit

Req #: 170080765
Location: Wilmington, DE, US
Job Category: Credit
Job Description:


Job Description


The Sr. Process Manager of Pricing Compliance in Centralized Pricing is a senior role responsible for development and management of Credit Card portfolio pricing compliance including risk and control strategies. This position will be responsible for recommending and implementing strategic pricing compliance risk and control initiatives, ensuring processes are thoroughly governed, documented, tested and are regulatory compliant. The candidate will be a key member of the Center Of Excellence for the end-to-end pricing compliance function. The ideal candidate will have credit card pricing, audit, compliance, and/or control experience and prior interaction with regulatory agencies. They must possess excellent relationship management skills and have the ability to work across all levels of the organization.


Key Areas of Responsibility


  • Direct a group of managers and analysts in the design and execution of self assessment programs aligning to regulatory requirements

  • Mitigate risk that could impact the firm’s reputation through identification and implementation of pricing policies, procedures and controls

  • Execute a risk based approach for ongoing testing and monitoring to ensure compliance with all Regulatory Requirements

  • Partner with Legal, Compliance, Control and Business senior managers on pricing and recognized as the Center of Excellence for existing customer pricing compliance management

  • Support the governance of Pricing’s User Tool inventory including risk classification and relevant controls

  • Lead external audit requests from Audit Firms and Regulatory Agencies that are directed to the Pricing Team    

  • Develop presentations and recommendations specific to the regulatory and compliance objectives

  • Provide thought leadership in the development and implementation of process excellence roadmaps for the end-to-end portfolio pricing functions




  • 6-8 years experience in pricing management, disclosure management, audit / control / compliance, and preferably in a credit card environment

  • Bachelor’s degree in business administration, accounting or law discipline; advanced degree a plus

  • Strong management and project management skills including credit card regulator interaction and regulatory knowledge

  • Excellent computer skills, including Word, Excel and PowerPoint

  • Strong communication skills and ability to manage a team of managers and analysts

  • Excellent people leadership skills including a proven ability to attract and retain strong talent


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