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Associate - TS, Client Implementation- Mumbai

Req #: 170085806
Location: Mumbai, MH, IN
Job Category: Product Management
Job Description:

Functional Job Title: TS Implementation Consultant
Corporate Job Title (if applicable): Associate
Reporting To:  India, Implementation Team Lead


Department Summary
The Implementation function is responsible for the end to end client onboarding once the client mandate is awarded. Our goal is to provide a seamless and positive client onboarding experience by having ownership of the overall project milestones and deliverables. This is achieved through strong project management governance, proven methodology and coupled with deep Treasury Services knowledge to advise and lead client through the implementation. The implementation team works in close co-ordination with business partners in Sales, Product, Legal, Compliance, Operations, Technology and Client Service to drive outcomes in line with client’s expectation.


Position Summary

The role of the Implementation Consultant in relation to client onboarding encompass the following:
  • Participate in RFP to position and differentiate JP Morgan’s implementation strengths and value-delivery
  • Lead post-mandate discussions to organize clients and internal partners for a successful implementation kick-off and implementation.
  • Provide leadership and expertise to the client around completion and negotiation of product agreements and usage of bank products and services.
  • Onboard clients efficiently & effectively in line with defined Implementation processes with focus around cycle-time to expedite time to revenue and achieving utmost client satisfaction.
  • Delivery of Treasury Services electronic banking platforms to clients as part of the onboarding process which encompasses solutioning of electronic banking products, training and support.
  • Ensure compliance with audit and controls policies and procedures with active focus on risk management


  • University degree.
  • Above 10 years of working experience in Banking/Cash management or relevant industry like Corporate Finance and Treasury.
  • Experience in technical implementations and knowledge of electronic banking channels including file formats, convertor development, ERPs etc
  • Held positions in client facing roles and project management preferred
  • Experienced in people or team management
  • Worked in a matrix, cross-functional organization would be an advantage
Personal Attributes:
  • Strong leadership and partnership.
  • Detail oriented and methodical.
  • Good time management and organizational skills
  • Strong and effective communication (verbal and written) and presentation skills.
  • Demonstrable self-motivation, initiative and strong customer focus.
  • Superior analytical skills with proven experience and skills in diagnosing problems.
  • Ability to work independently

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