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Strategy & Process Improvement (S&PI) - Associate

Req #: 170086963
Location: New York, NY, US
Job Category: Project Management
Job Description:
Overview:
Strategy & Process Improvement (S&PI) is a dedicated internal consulting group with a mandate to lead critical strategic transformation efforts focused on the Firm’s most urgent needs. Key objectives include helping front-office businesses (e.g., Banking teams) as well as internal functions (e.g., Operations, Finance, and Risk) make decisions that result in more efficient processes, greater client impact, and an improved bottom line. The group is approximately 100 consultants divided into central (Core S&PI), functionally-aligned (Global Technology S&PI, Corporate Location Strategy), and business-aligned (Asset Management S&PI, Consumer & Community Banking S&PI, and Commercial Banking S&PI) teams. Typical S&PI engagements (not exhaustive) include:

  • Operations Strategy
  • Strategic Planning
  • Operating Models
  • Organization Design & Governance
  • Business/Function Transformation
  • Capability Build-out
 
S&PI follows a hypothesis-driven, fact-based approach to problem-solving. The ability to solve critical business problems along with the diversity and backgrounds of individuals distinguish S&PI from other areas of the Firm.  Typical project teams are comprised of 2 to 6 members, most of whom are former management consultants from top consulting firms (McKinsey, BCG, Strategy&, etc.). Projects are usually 4 to 16 weeks long, depending on complexity and scope.

Responsibilities:
Thought Leadership
  • “Own” a complete workstream end-to-end, leading the thinking around problem-solving approach, framework to solve the issue
  • Design, structure, and “own” quantitative and qualitative analyses
  • Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact across workstream
  • Synthesize impactful findings, develop recommendations, and write small documents with minor guidance / editing; present recommendations to senior management
 
Client Leadership
  • Advise and influence client stakeholders on key business decisions and change efforts
  • Plan and effectively lead overall interview campaigns, workshops, and focus groups
  • Delivers chapters of senior client presentations, with ability to recognize and address client motivations and concerns
  • Develops strong trusted advisor relationships with key client stakeholders
     
    Team Leadership
  • Lead one or more workstreams, potentially including managing analysts
  • Develop junior team members informally, including serving as a mentor
  • Creates work plans and manages expectations and quality standards for own work and potentially that of other junior team members
  • 1-3 years consulting experience with a top-tier management consulting firm or an internal consulting / corporate strategy team
  • Strong problem-solving skills as well as client management and executive-level communication skills
  • Ability to take ownership of tasks and manage most elements of an entire workstream
  • Financial services background is preferred, but not mandatory

 

CSSPI

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