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CIB Operations (Derivatives Ops) - Client Billing Ops Invoice Production - Dallas - Analyst

Req #: 170086903
Location: Dallas, TX, US
Job Category: Operations
Job Description:
.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries.
 
Derivative Operations provides operational support across the CIB covering eight key product areas including FX, OTC Derivatives, Collateral Principal, 3rd Party Derivatives, Cleared Derivatives, Agency Collateral, Billing and CASS with ~1,900 employees.  Services provided to our Businesses include:
  • Transaction Processing, Confirmation, Settlement and Clearing, Collateral Management, Client Service, Invoicing and CASS Support
  • Typical daily activity includes settling in excess of $217B via FX trading, leading a Markets OTC portfolio of 2.5M trades, servicing >200 3rd party clients, performing 10,000 margin calls, processing 470k cleared and intermediated trades and producing >9,000 invoices
 
Billing Operating Unit supports the end to end Billing process for the Global business units within CIB Banking, Markets and Investor Services.  Support CIB clients, globally, who use the Treasury Services, Custody, Accounting, Fund Administration, Investment Analytics, Trust & Fiduciary, Transfer Agency, Prime Brokerage, and OTC suite of products.  Primary functions include account and product setup, validation of data inputs into the core billing applications, invoice production, validation & delivery.
  • Over $3.7Bn in fees are billed annually to over 130,000 billing relationships in 29 countries
  • Over 150 products supported by over 3,000 service codes & hundreds of price points
  • Over 2.4 million statements and invoices are produced annually
 
Happy to talk flexible working.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
Location Description
Dallas – Fort Worth Metroplex.  Through legacy organizations, J.P. Morgan’s presence in Dallas-Fort Worth has been felt for over 100 years.  Employees in the DFW metroplex provide a wide range of support for the firm’s day-to-day global business activities. More than 11,000 professionals, representing all of the firm’s lines of business and functional groups, work at our campuses. The firm is investing in creating a world-class corporate center in Dallas-Fort Worth with refurbished and high performance workplaces, state-of-the-art technology and collaboration tools, and the type of facilities our employees need and deserve. It’s a first-class environment, where people take great pride in the important work they do for the company.
 
Job Description
 
The Global Billing Invoice Production Analyst will be part of the Billing Operating Unit.  The Invoice Production Analyst will be responsible for complex billing tasks and invoice generation for assigned CIB custody and funds service clients.   Invoice generation entails evaluating the accuracy of operational billing inputs, quality variance analysis, timely invoice generation and secure invoice distribution. The Invoice Production Analyst’s quality focus and attention to detail is foremost to ensure accurate and timely generation of invoices for CIB clients.   This role partners with various internal teams such as Billing Setup and Implementation, Billing Data Inputs, Client Experience, Trade Processing and Settlements, Asset Servicing Processing, Cash Processing, Fund Accounting, Technology and Account Oversight to deliver exceptional client service to our clients. 
 
 
Summary of Responsibilities
 
  • Timely and accurate invoice generation in compliance with general and contractual invoice delivery commitments and timelines.
  • Collaboration with billing client experience teams in identification and resolution of billing disputes or data corrections. Research, documentation and resolution of specific invoice period over period data variances.
  • Partner with internal partners to identify and implement process automation to achieve ongoing operational efficiencies.
  • Participates in new system enhancement or new product testing which may be required during user acceptance testing or production validation testing cycles.
  • Self accountable and takes ownership of the client experience at the highest level through the delivery and follow-up on daily product deliverables and special initiatives and the management of multiple deadlines.
 
Skills and Qualifications
  • Bachelors (BS/BA) Degree - Accounting, Finance, Business, Management, or Technology. 
  • 3 - 4 years operations or  back-office operations experience including, operations workflow and/or client service experience
  • Excellent written & verbal business communication skills; technology background and systems analysis a plus.
  • Strong organizational & time management skills; ability to manage multiple and conflicting priorities
  • Must be proficient in Microsoft Office suite: Excel, PowerPoint and Word; MS Access knowledge a plus
 
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