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Enterprise Release & Operations Engineer

Req #: 170089738
Location: Geneva, GE, CH
Job Category: Technology
Job Description:

About JPMorgan Chase Technology

Our $9 billion annual spend on technology gives us a competitive edge. You'll not only collaborate to develop solutions that improve the financial lives of millions, but also help to increase the velocity to market for our products and services.

General requirements:

As a member of the Asset and Wealth Management Advisor & Investments Technology Service Delivery team, the individual must demonstrate the following:


  • Experience working within a service delivery function (support or development previous experience)
  • Experience handling multiple requests and queries at the same time
  • Continued dedication to providing best of class service at all times
  • Communication skills, analytical skills and influencing skills
  • Attention to detail, high level of accuracy
  • Fluent in English
  • Team player and leadership skills
  • Use of good judgement – customer orientation

The position summary:

The Enterprise Release & Development Operations Engineer is responsible for facilitating our international Asset & Wealth Management Advisor & Investments Technology software releases in Global environments. The candidate will be responsible for identifying and optimising user acceptance tests and dealing with users' feedback.

The role requires accuracy and attention to detail, an awareness of potential risks, critical timing involved and and ability to work under pressure and to meet tight deadlines.


The Enterprise Release & Development Operations Engineer is also in charge of helping drive the adoption of our development modernisation program in support of innovative financial technology that transforms the way our wealth managers meet our client's needs around the globe. 


Key responsibilities:

  • Work closely with the development teams to resolve all issues as they proceed through the software release life cycle
  • Apply the release packages on test and production servers 
  • Define and improve processes to bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success.
  • Coordinate with multiple globally distributed teams to implement the Asset and Wealth Management Advisor & Investments Technology Development Modernization model which strives for continuous delivery capabilities and to deliver rapid, repeatable, reliable, automated, audited approaches for building, testing, deploying, monitoring and maintaining software.
  • Research new tools, technologies, identify and implement solutions and best practices as a standard across the organisation.


Successful experience in a support and/or development role is required. Experience in a release management role, particularly in a banking environment is key but not required. Good oral and written communication skills are absolutely necessary. The person must follow a pragmatic approach, be accurate and be able to handle pressure. The individual must be self-driven/motivated and capable of working with a great level of autonomy.


Technical competencies and skills:

  • Proven track record of application development experience
  • Strong computer science fundamentals such as algorithms, data structures, multithreading, object-oriented development, distributed applications, client-server architecture
  • Knowledge of Unix/Linux environments
  • Exposure to modern Agile/Scrum development methodologies including TDD, BDD and Shift Left concepts.
  • Monitoring, analysis and identification of performance bottlenecks of E2E architecture
  • Provide leadership on automation, performance engineering design and implementations
  • Scripting skills in Perl, Shell or another common language
  • Exposure to Atlassian tracking, collaboration and code quality tools
  • Good knowledge of Internet/Web technologies
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