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CIB Operations - EMEA Credit Marketing Support - Associate

Req #: 170090808
Location: London, ENG, UK
Job Category: Operations
Job Description:
Department Description
Credit Marketing Middle Office provides operational support to the Credit Sales Marketing business. The team was set up in April 2015 to provide dedicated assistance to Credit Marketers with streamlining and addressing sales specific operational challenges. The team is responsible for enforcing a control environment by implementing and performing periodic trade booking controls, promoting continuous efficiency through ownership of the sales tech agenda and related projects, acting as a liaison between marketers and other operations team for the resolution of operational queries.

A high profile role, the Marketing middle office is looking for a professional to take up a role in the Credit Sales Support team interfacing both internally & externally with clients, to ensure timely and accurate trade capture, resolution of queries & other operational issue.

You will need to assume a strong product & infrastructure knowledge to ensure a first class service to salespeople & clients. The ability to be flexible & work with different teams to solve complex problems & to bring issues to closure will be critical.


As part of the role you will need to effectively partner with numerous teams such as FO (Trading, Sales, and business management), Legal, Compliance, Middle Office and IB wide support teams on a daily basis.



•              Singular point of ownership for operational issues faced by the Sales & Marketing force for end to end trade processing

•              Consolidation of queries inflow to Sales & Marketing force from MO/Operations groups (All trades booked in London & supporting all trades for our London sales by email, OTM & phone)

•              Liaise with internal groups (Traders, sales, other middle offices teams in London, NY & Asia)

•              Escalation point for Clients on Credit issues

•              Enforcing controls around timely / accurate trade capture (Amends rates, trades booked on T, fund allocations, novations booking…)

•              Contact counterparties to investigate discrepancies in trade/confirmation details & resolve all confirmation issues efficiently,

•              Regulations, ensure all regulations have been adhered to for our trade booking

•              Collateral reports (Linked trades, CDS, ensuring upfront collateral is captured)

•              Projects (STP functionalities, OTC Client Clearing initiatives, ad hoc)

•              Actively participate in improving current processes whilst maintaining controls

•              Ability to manage changing priorities & high volume processes – ability to remain proactively flexible towards work balanced with effective time management & prioritisation skills

•              Excellent communication & presentation skills

•              Good organisational skills

•              Excellent teamwork skills

•              Have a proactive, focused approach, looking at continuous ways to improve the control & operational environment.

•              Strong PC skills e.g. Excel, PowerPoint

•              Client Focus

•              Attention to detail

  • Previous investment banking experience required
  • Experience of OTC derivative processing/lifecycle, in one or multiple asset classes desirable
  • Client interaction in a previous role
  • Credit Derivatives knowledge desirable
  • Knowledge of regulatory requirements (e.g. DF, EMIR) desirable
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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