"This position will be a member of Enterprise Computing Service’s Level III Technical Support team. This individual will have responsibility for day-to-day support of Mainframe Automation.
The position will work closely with multiple GTI teams to ensure high mainframe systems availability. This high energy, results-oriented job requires a solid understanding OPS/MVS 7 Rexx Coding Skills to automate soluctions in a large scale environment, a high degree of technical skill and the capacity to quickly gain an understanding of the business processes of multiple Lines of Business.
Work schedule flexibility is a requirement as is the ability to adapt to an ever-changing business environment. Customer Satisfaction and providing high systems availability are the priorities of this position.
Key Functional Responsibilities
Provide stable mainframe network support for ECS Infrastructure
Product installations, customization and evaluation.
Maintenance/Development of existing/new automation rules and scripts.
Manage & Support Automation Products – OPS/MVS
Support IPL/DR activities.
Performance tuning & Development of operational procedures
Key Operational Responsibilities
Use performance reports/metrics to identify process/availability improvement opportunities
Research and assess new technology for potential deployment
Conduct change inspections; determine associated risks and readiness for implementation
Capacity to quickly gain an understanding of the business processes of multiple Lines of Business
Work schedule flexibility is a requirement as is the ability to adapt to an ever-changing business environment. Customer Satisfaction and providing high systems availability are the priorities of this position
Provide regular management reports / analysis to senior management team regarding Automation Incidents, Changes and requests
Implement appropriate tools and processes to automate repeated tasks
Project management, planning skills and the capability to utilize the MS Office suite of products
Interpersonal and communications skills are essential as the person will spend the majority of the time working in a team environment interacting with other towers like Software Group, Automation, etc.,
Participate / Mentor zU Candidates, an ECS Initiative.
Participate in Team Meetings – Global & Virtual Meeting.
Complete Training Classes assigned on time to meet the development plans.
Provide suggestions for improving process and work practices to provide better quality and/or efficiencies
Minimum 5 years experience as Mainframe Automation Engineer.
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