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Infrastructure Developer

Req #: 170090947
Location: Jersey City, NJ, US
Job Category: Technology
Job Description:
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com.
 
About Global Service Operations
Global Technology Infrastructure (GTI) Service Operations (SO) is responsible for service support and delivery for JPMorgan Chase's Global Technology Infrastructure.  Through its Operations Centers GSO provides global, coordinated diagnostic and support services, while its Production Assurance and Support functions leverage and execute industry-leading infrastructure management and support processes that are designed to minimize customer outages and impacts.
 
Team Description
 The GSO Infrastructure Development team is responsible for the automation of manual and repetitive activity on Unix, Windows, Mainframe and Large Midrange platforms. This is done using 2 core products, CA Process Automation Manager (ITPAM) and BMC Atrium. The team is also responsible for maintaining in house developed applications used by GTI-SO Operational teams to effectively manage their day to day operations.
 
The group is organized into product aligned Agile development scrum teams, responsible for delivery of customer requests, and a Tool & Services Improvement team who are responsible for delivering product updates, strategic projects and new tool solutions.
 

 Role Description

This open role is for an Infrastructure Developer to join the existing team as a technical SME.
The successful candidate will be able to:
  • Work independently and as part of an Agile team on high profile initiatives and stakeholder requests as required.
  • Provide technical leadership and oversight for some of the group’s strategic objectives.
  • Represent the group in Global Technology programs (I.E. CDO, Access Uplift, AAAS).
  • Continuously review the group’s service offering and work on improvement opportunities.
  • Implement complex and innovative technology solutions.
 
The day to day activities of the role will encompass the full project lifecycle, including:
  • Interacting with stakeholders to understand the requirements and perform thorough analysis.
  • Designing software architecture and producing scalable and resilient technical designs.
  • Digesting and understanding business requirements and designing new functionality that meets those requirements.
  • Installation and configuration of new software.
  • Development, unit testing and providing escalated support as and when required.
  • Production implementations and handover documentation.
  • Day-to-day management of workload and projects.
  • Partnering with global team members from within or other teams to achieve successful business delivery.
Technical - Essential
  • Either –
    • Experience as an Application Developer (.NET, MVC preferred) in an Agile environment.
    • Experience as an Infrastructure Developer automating complex technical processes (perl, python, SA skills).
  • Experience with API’s, SOAP & REST.
  • Microsoft SQL Server (2012 Preferred)
  • Windows & Unix Server support
  • JavaScript
  • XML Parsing
  • Experience working on mission critical high performance systems
 
Technical - Desirable
  • CA Process Automation Manager
  • CA Service Catalog
  • BMC Atrium
  • PowerShell scripting.
  • Shell & Perl scripting.
  • Mainframe JCL & REXX
  • Design patterns

Personal

  • Experience of the software development lifecycle in a structured environment
  • Experience with Agile
  • Experience of working within an ITIL framework
  • Strong verbal and written communication skills
  • Excellent analytical and problem-solving skills
  • Bright and enthusiastic, self-starter, highly motivated, comfortable taking the initiative
  • Ability to manage dependencies, proactively anticipate and deal with issues
  • Ability to work under pressure whilst delivering results quickly and efficiently
  • Capable of working effectively within a distributed global development team
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