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Business Analyst Manager

Req #: 170089099
Location: Jacksonville, FL, US
Job Category: Operations
Job Description:


Manage and lead a team that supports the Financial Operations department to develop, test and produce operational and analytical reports and metrics using SQL, SSRS, or equivalent reporting tools to assist the business in meeting operational objectives. Ensure adherence to internal policies and procedures and identify risks and controls within the operation. Coach and mentor analysts in performing reporting duties. Adheres to technology architecture standards, technology risk management and security policies, and data management policies. Ability to independently review reports and develop analytical recommendations. Develop and execute upon reporting or analytical needs associated with business process changes. Manage analysts to ensure that reports are utilized to lead to analytical insight and data-driven business outcomes. Maintain and launch reports on a recurring basis, examining logic for alignment between multiple, dynamic data sources and business report requirements.
Business Description
Business Analysts assist operational units in mortgage banking with creating reports that assist in managing controls, business processes and information relevant to making decisions about pipeline management.  This position will support the Government, Investor and MI Claims departments within Mortgage Banking.
  • Bachelor's degree or equivalent required with concentration in MIS, Risk Management, Finance, Computer Science, Mathematics, or Statistics preferred.
  • Background in SQL, SSRS environments is required (use of Tableau & SSMS a plus)
  • Proficiency with business process re-engineering and business/user requirements.
  • Demonstrated knowledge of mortgage banking servicing or operations.
  • Strong skills to interact with business users including management and translate business requirements into technical solutions.
  • Two or more years managing directs preferred.
  • Five or more years of prior experience in financial services, mortgage banking and/or default mortgage servicing expertise preferred.
  • Strong written and verbal communication skills.
  • Strong time management and organizational skills.
  • Must be able to work well in an environment with defined timelines and delivery schedules Capability to review and translate functional specifications to validate and ensure business requirements are met
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