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Infrastructure Engineering (CICS) - Associate

Req #: 170071976
Location: Bangalore East, KA, IN
Job Category: Technology
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of > $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
 
Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.
 
The Enterprise Compute Services (ECS) organization within GTI plays a critical role in providing and supporting global enterprise systems that host business applications at the core of JPMorgan Chase’s business.  These applications support the full range of businesses at the firm including wholesale, high volume consumer, and high net worth clients.

  

 

Role Description

This position will be a member of Enterprise Computing Service’s Level 3 Technical Support team. This individual will have responsibility for Supporting & Engineering Mainframe CICS Solutions. The position will work closely with multiple GTI teams to ensure high mainframe systems availability. This required good understanding of CICS concepts on mainframe or iSeries in a large scale environment, a high degree of technical skill and the capacity to quickly gain an understanding of the business processes of multiple Lines of Business.

Work schedule flexibility is a requirement as is the ability to adapt to an ever-changing business environment. Customer Satisfaction and providing high systems availability are the priorities of this position.

 

 

Responsibilities

  •  Key Functional Responsibilities
  •  
  •  Provide stable mainframe CICS  support for ECS Infrastructure
  •  
  •  Definition, Maintenance and Modification of objects
  •  
  •  Communication with other mainframe subsystem like Storage, MVS etc
  •  
  •  Maintenance , renewal and installation of SSL certificates
  •  
  •  Performance tuning & Development of operational procedures

Key Operational Responsibilities

  •  Use performance reports/metrics to identify process/availability improvement opportunities
  •  Research and assess new technology for potential deployment
  •  Conduct change inspections; determine associated risks and readiness for implementation
  •  Capacity to quickly gain an understanding of the business processes of multiple Lines of Business
  •  Work schedule flexibility is a requirement as is the ability to adapt to an ever-changing business environment. Customer Satisfaction and providing high systems availability are the priorities of this position
  •  Provide regular management reports / analysis to senior management team regarding Incidents, Changes and requests.
  •  Implement appropriate tools and processes to automate repeated tasks
  •  Project management, planning skills and the capability to utilize the MS Office suite of products

 

Key Interfaces:

 Interpersonal and communications skills are essential as the person will spend the majority of the time working in a team environment interacting with other ECS towers and LOBs

  •  Participate / Mentor zU Candidates, an ECS Initiative.
  •  Participate in Team Meetings – Global & Virtual Meeting.
  •  Complete Training Classes assigned on time to meet the development plans.
  •  Provide suggestions for improving process and work practices to provide better quality and/or efficiencies

 

 

Qualification :

 

•Minimum 5 years experience as a Mainframe MQ & CICS Engineer.

•Thorough understanding of principles of MQ & CICS.

•Experience with UNIX and iSeries will be a Plus.

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