Client Onboarding team supports all onboarding and KYC for many lines of business (LOBs) such as the Investment Bank, Treasury Service, Private Banking and Commercial Banking. This role will be instrumental in bringing all LOBs in to a shared onboarding utility, leveraging consistent controls, processes and technology.
Conduct local KYC* along with client documentation initial analysis, in accordance to internal and regulatory procedures (*Know Your Client)
Perform OFAC screening of Client’s reference data
Reach out to Sales & Bankers (Front office) to obtain required documents
Follow up on client pending documentation and KYC renewals by liaising with internal line of businesses
Addressing internal questions about local onboarding requirements
Control and follow up of pending or outdated documentation
Liaise with other areas like Legal, Compliance, Technology, Client Services and Global Onboarding teams, as well as CIB senior management
Manage the reporting and monitoring of metrics
Liaise with the Regulators for regulatory reporting related to clients
Recruitment and ongoing coaching and development of staff
Daily monitoring and follow up on letters received from regulators about funds freezing
Weekly generation of Client On-boarding metrics
Fluent in English
Excellent communication skills, both written and verbal
Knowledge of legal documents (contracts, powers of attorney, etc)
Knowledge of local regulation regarding Client on boarding
Knowledge of local and corporate AML regulation
Proficiency in excel, word and power point
Project Management skills
Strong control mindset, focuses on continual improvement and capacity management
Excellent interpersonal skills, strong partnership and coordination skills
3-5 years of client service and /or operations background or the equivalent work experience, preferably in the banking or financial service industry
Thorough knowledge of financial exposure and operational risk related to transactions associated with bank products and services
Attentiveness to detail
Effective time management skills (capable of managing and prioritizing multi-tasks)
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