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CIB - Operations - Client Onboarding - Associate

Req #: 170101639
Location: México, DIF, MX
Job Category: Operations
Job Description:
Client Onboarding team supports all onboarding and KYC for many lines of business (LOBs) such as the Investment Bank, Treasury Service, Private Banking and Commercial Banking.  This role will be instrumental in bringing all LOBs in to a shared onboarding utility, leveraging consistent controls, processes and technology.
The role’s main responsibilities are:
  • Conduct local KYC (Know Your Client) along with client documentation initial analysis, in accordance to internal and regulatory procedures
  • Perform OFAC screening of Client’s reference data
  • Reach out to Sales & Bankers (Front office) to obtain required documents
  • Follow up on client pending documentation and KYC renewals by liaising with internal line of businesses
  • Addressing internal questions about local onboarding requirements
  • Control and follow up of pending or outdated documentation
  • Liaise with other areas like Legal, Compliance, Technology, Client Services and Global Onboarding teams, as well as CIB senior management
  • Manage the reporting and monitoring of metrics
  • Liaise with the Regulators for regulatory reporting related to clients
  • Recruitment and ongoing coaching and development of staff
  • Daily monitoring and follow up on letters received from regulators about funds freezing
  • Weekly generation of Client On-boarding metrics


  • 3-5 years of client service and /or operations background or the equivalent work experience, preferably in the banking or financial service industry
  • Fluent in English
  • Excellent communication skills, both written and verbal
  • Knowledge of legal documents (contracts, powers of attorney, etc.)
  • Knowledge of local regulation regarding Client on boarding
  • Knowledge of local and corporate AML regulation
  • Proficiency in excel, word and power point
  • Project Management skills
  • Strong control mindset, focuses on continual improvement and capacity management
  • Excellent interpersonal skills, strong partnership and coordination skills
  • Thorough knowledge of financial exposure and operational risk related to transactions associated with bank products and services
  • Attentiveness to detail
  • Effective time management skills (capable of managing and prioritizing multi-tasks)
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