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Release Manager

Req #: 170104597
Location: Columbus, OH, US
Job Category: Technology
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

The Digital Release Management team plans and manages Digital release implementation events consisting of five to eight major release events each year, and numerous smaller events. 

The Release Manager will be responsible for the planning and management of release events from inception to completion for Chase Online.  The Release Manager will work across management, technology, business, and project management staff in order to create and manage detailed implementation plans, outage schedules, and associated release deliverables.  The Release Manager will identify, track, report against significant release project milestones, will identify release level issues or points of integration between multiple projects, and will manage the issues to closure.  The Release Manager will manage and communicate status on all risks, timelines, and issues during the release project life cycle and for the release implementation event.  He or she must be willing to support release implementation events during weekend and/or overnight hours. The Release Manager will participate in the Collision Analysis process to ensure release events can complete successfully. 

You will adhere to JPMC Project Management, Change Management, and Production Management standards and methodologies when managing release cycles. Ensure scheduled changes take place as planned, ensure that policy and control requirements are met. Ensure all release documentation is properly updated with signoff. Promote effective teamwork and manage interpersonal issues. Contribute to continuous improvement by leveraging CMM or other methodologies.

  • 7+ years of experience in Information Technology, with an emphasis on Technology Release / Project Management in Banking / Financial Services systems.  
  • Solid understanding of Project Management methods.
  • Strong negotiation skills
  • Strong knowledge of Agile and waterfall development lifecycles.
  • College degree or equivalent work experience.
  • Highly developed analytical and problem-solving skills.
  • Experience leading and working with geographically distributed and culturally diverse work-groups.
  • Strong communication skills, both written and oral to all levels of an organization, a customer focused mind set, and strong problem solving and decision making skills.
  • Highly organized, able to prioritize multiple tasks effectively.  Strong ability to multi-task in a fast paced environment, handle multiple issues concurrently, and set priorities among competing demands.
  • Strong collaboration skills, and proven ability to influence others
  • Release Management experience is a plus, including experience in validating application deployment plans and release schedules
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