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CIB – Asia (Ex Anz) Fund Services Product Manager – Vice President / Executive Director

Req #: 170106079
Location: Hong Kong, , HK
Job Category: Sales/Trading/Research
Job Description:
About J.P. Morgan Chase & Co.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With nearly $20 trillion of assets under custody, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 
Custody and Fund Services
Custody and Fund Services, a division of J.P. Morgan’s Investor Services business, is a global industry leader with $20.5 trillion in assets under custody.  J.P. Morgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers.  J.P. Morgan's Custody and Fund Services business is comprised of Custody, Accounting, Transfer Agency, Middle Office outsourcing, Foreign Exchange, and other activities related to servicing assets for traditional and alternative funds; it leverages its scale and capabilities in more than 100 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services investments around the world.
Business Overview & Role Description:
The Fund Services product team support over 40 clients in Asia (ex ANZ) including central banks, sovereign wealth funds, pension funds, insurance companies, banks and investment managers, offering accounting, compliance reporting, performance measurement, risk reporting and other administration services.
Based in Hong Kong, the Fund Services Product Manager will be responsible for achieving overall product objectives, through partnership with Operation, Technology, Product Development, Sales, Client Services, and other stakeholders, to set product strategy, drive product development, provide governance of product delivery, and support business growth.
Product Management
  • Accountable for the fund services products in the region with a primary focus on Investment Information Services (IIS), which includes performance measurement, risk reporting and investment compliance reporting, and act as point of contact and partner to Sales, Relationship Management, Client Services and Operation for our clients.
  • Define regional IIS product strategy and ensure alignment with regional and global business strategy and overall custody & fund services product strategy.
  • Provide regional governance of IIS products, including management of service change requests, product development, and oversight of product delivery and operational management.
  • Maintain product collaterals including product definition, product slip sheet and RFP responses, legal agreement, and service level document.
    Business Growth
  • Represent fund services product team to provide sales support in sales pitch, RFP responses, and negotiation of product offering with prospective clients.
  • Provide subject matter expertise with respect to the fund services products, with understanding of the business and operating models for each of the product components and how the clients utilize these services.
  • Review and manage product pricing, operation cost-to-serve, and deal profitability.
    Product Development
  • Gather market intelligence, including regulatory developments, changes to industry practice, and trends of client needs and competitive landscape.
  • Identify product differentiation opportunities based on product strategy, client feedbacks and market intelligence; define and execute product development plan through partnership with Product Development, Operation, Technology, and other stakeholders.
  • 10+ years in custody industry particularly fund services areas
  • 5+ years in client facing or product management roles
  • Hands-on experience with performance measurement, risk reporting and investment compliance reporting
  • Strong interpersonal, negotiation, and presentation skills
J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.
J.P. Morgan is an Equal Opportunity Employer.
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