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CIB F&BM - Custody and Fund Services - Business Manager - VP/ED

Req #: 170106450
Location: Senningerberg, L, LU
Job Category: Technology
Job Description:
Custody and Fund Services
Custody & Fund Services, a division of J.P. Morgan Chase Bank, N.A.’s Investor Services business, is a global industry leader with 18 trillion in assets under custody.  J.P. Morgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers.  J.P. Morgan's Custody and Fund Services business is comprised of Custody, Accounting, Transfer Agency, Middle Office outsourcing, Foreign Exchange, and other activities related to servicing assets for traditional and alternative funds; it leverages its scale and capabilities in more than 100 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services
Business Overview & Role Description:
This role will be aligned to the Head of Custody & Fund Services Luxembourg, will and work alongside the EMEA Custody & Fund Services Business Managers and will be part of the overall Business Management function that supports all aspects of the Custody & Fund Services Business.   In addition, this role will have Business Management Responsibilities in support of the Luxembourg in their capacity as Authorised  Manager for the business in the Region from a Regulatory perspective (Authorised Manager Regime “AMR”).  
It works closely with the Custody & Fund Services Product Management team, Product Development, Sales, BCO, Product Controllers, P&A and Sales Business Management. 
Key Responsibilities of the Business Management Function:


Business Strategy and Growth

  • Act as a trusted advisor and counterweight to Business Head
  • Partner with Head of Custody & Fund Services Luxembourg & Luxembourg Product Oversight Team to develop priorities to enable delivery of the overall strategy for the business, in line with the Global business strategy
  • Partner with Head of Custody & Fund Services Luxembourg to secure resources as needed to deliver the business strategy
  • Own and ensure delivery of strategic business initiatives
  • Align front office teams and support groups to business priorities
  • Ensure business strategy considers market structure and regulatory changes
  • Business case development and  validation

Business Performance and Planning

  • Lead annual business budget process (in conjunction with Product Controllers and P&A), as part of the Global budget process
  • Ensure optimal resource budgeting and allocations to achieve business priorities
  • Oversee investment / productivity initiatives across the end-to-end business to achieve multi-year targets
  • Develop ad-hoc analytics to help the business better understand and manage its costs, risks, capital usage, pricing, growth opportunities, etc.
  • Partner with Product Control and P&A to provide timely, accurate, and thorough information on variances and Risks & Opportunities to Budget
  • Product Deep Dives and Reviews – Complete in-depth reviews as required


  • Ensure the appropriate governance structure is set up in the region to provide required oversight of the business
  • Feed into appropriate Global and EMEA Custody & Fund Services governance forums

Management Reporting

  • Compile and lead monthly Business reviews
  • New business tracking / Scribe validation
  • Analyse and report on client, segment, region, and product profitability
  • Generate key performance indicators
  • Track and report progress against business/sales strategy

Support for Luxembourg Custody & Fund Services AMR

  • Partner with Product Management and Sales across CFS to develop segment strategy and identify target clients
  • Track and report progress against business/sales strategy and any product development dependencies
  • Analyse and report on client, segment, region, and product profitability
  • Compile materials for monthly Business Reviews
  • Compile materials for reporting to CFS EMEA EMR
  • Provide financial data in support of regulatory requests
  • Provide business overviews and updates for Product meetings with Regulators

 Ad Hoc / General Business Management Support

Your Background:
  • Prior experience in a Business Management role
  • Extensive experience in wholesale / corporate / investment banking; experience with Custody product a plus
  • Strong track record in finance and accounting, working towards a professional accounting qualification a plus
  • Excellence in execution – A “self starter” who is able to operate autonomously and in a different location to their direct manager,  an ability to face of to senior people in the EMEA region, demonstrates a willingness to take initiative and work independently,  a problem solver
  • Demonstrated ability to influence business leaders and partner well, particularly as part of a global business
  • Commercial acumen – Ability to understand and grow the strategic business vision; focus on improving the bottom line
  • Effective communicator – Ability to create logical and conclusive presentations, distilling complex subject matter into management-ready materials
  • Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented outlook, possess courage to ask tough questions and challenge the status quo
  • Strong attention to detail
  • Great team player
  • Able to collaborate across lines of businesses and work with central/corporate organizations, building a strong network
  • Expert Microsoft PowerPoint and Excel skills
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan is an Equal Opportunity Employer.
About J.P. Morgan’s Corporate & Investment Bank:
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
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