Apply Now    

Operations Analyst I - Tester

Req #: 170104052
Location: Wilmington, DE, US
Job Category: Operations
Job Description:
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to
The Credit Bureau Operations Testing team will be responsible for standardizing User Acceptance Testing across all consumer lines of business, maintaining procedures, insuring the proper testing controls are in place and conducting all testing associated with changes that impact NCRA furnishing. 
This Operations Analyst I will be responsible for Card UAT testing associated with bureaus furnishing functionality.      
  • Analyze business requirements and functional documents to create detailed test plans.
  • Create test cases/scripts in ALM based on BRD, Impact Matrix and/or functional specifications.
  • Write and execute queries in the DWH to retrieve data needed for testing and validation.
  • Participate in Business requirement, Impact Matrix and functional reviews.
  • Lead Test Plan and Test Scenario reviews.
  • Work on Multiple projects at the same time through completion.
  • Create test execution reports to be shared with Management.
  • Report and track defects in ALM.
  • Lead daily activities related to test strategy, test plan, test scenarios, and test data development and test execution and validation.
  • Communicate regularly with project stakeholders and provide consistent follow up on the status of issues.
  • Actively participate and conduct project status meetings when required.
  • Perform test results reviews for approval and sign off.


  • Bachelor’s degree required
  • 2+ years experience financial industry experience
  • 1+ years in Credit Bureau Reporting, Credit Bureau Furnishing or similar discipline of data identification and management preferred 
  • 1+ year experience UAT testing
  • Proficiency in using ALM (any test management tool)
  • Proficiency in writing and executing test plans.
  • Proficiency in Microsoft Excel and PowerPoint
  • Strong decision making, analytical, and creative thinking skills
  • High level of professionalism, self-motivation, and sense of urgency
  • Teamwork and communication (written and verbal) skills required
  • Strong organizational, project management and multi-tasking skills with demonstrated ability to manage expectations and deliver results 
  • C3 knowledge a plus
  • System of Record a plus
Apply Now    
Link for schema

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Other Information

Apply Using LinkedIn

You can also apply using your LinkedIn® profile. It may save you some time because your information will be automatically transferred into our system. Just click on the LinkedIn logo when you get to the application screen and follow the directions.

Submit an Updated Résumé

During the application process, be sure you have an up-to-date copy of your Résumé, your cover letter and any other documentation you would like to submit.