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Project Execution

Req #: 170105272
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:


 

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.

 

Global Technology Infrastructure (GTI)is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.

 

The GTI Program Management Office provide project management services to clients with qualified project management professionals that lead GTI programs and projects using Standard Project Management execution practices, tools and templates. The Portfolio Control Services team manages daily workflow and operations, standards, processes & guidelines required to deliver end-to-end services to the GTI project management community and to LOB technology teams. This role is responsible for supporting Portfolio Control Services team for business process modelling, translating PMO needs to products in Sharepoint/Qlikview for efficient delivery. This role also needs to perform key compliance checks on governance of the projects/programs. Strong leadership, excellent oral and written communications and the ability to remain calm and perform under pressure are a must have.

 

Key Responsibilities

 

  • Work closely with the PMO to articulate business requirements into functional and technical requirements for Portfolio Control Services delivery.

  • Works with Project/Program Teams to elicit high-level requirements and capture business needs

  • Clearly articulates and documents business requirements

  • Assesses the risks of various solutions and prioritizes competing business demands

  • Coordinates sprint delivery by participating in stand-up calls and walk-throughs to communicate the needs back to PMO teams efficiently

  • Conducts data gathering and analysis to understand business strategy requirements.

  • Proactively resolves customer satisfaction issues

  • Identify inefficiencies or failures in the existing processes & procedures and establish best practices throughout the function & project portfolio

  • Maintain accurate records/paperwork and both facilitate and participate in weekly schedule reviews

  • Establish the function as a Centre of Excellence for Process Improvement & Optimization within the PMO enabling other service areas to benefit from the experience and approaches adopted

  • Ensure Optimization extends beyond individual processes, improving support, administration and compliance surrounding all activities such as portfolio governance reporting & reviews

  • Create ad-hoc reports to support management update through use of key performance indicators or analytics to underpin reporting

  • Develops and maintains process and procedure documentation for engaging resource managers & LOB Technology Teams

  • Portfolio Governance - weekly checks of all projects against key compliance measures & metrics

  • Portfolio Forecasting - weekly reviews on project manager & engineer assignments & availability

  • Portfolio Financials - weekly reviews on project budgets & variance analysis

  • Portfolio Documentation - weekly reviews on project documentation incl. project plans

  • Portfolio Reporting - weekly reviews on project & milestone reporting

 

Work Experience

 

  • Preferably 5-10 years’ experience working within an IT project environment with at least three years’ experience in Program Management Office

  • Solid knowledge and experience of industry standard project management tools for financial and project reporting. (i.e. Clarity, Beeline, etc.)

  • Working knowledge of JPMC's Technology project management and reporting tools e.g. Clarity, WRM, Business Case is advantageous

  • Experience in working with culturally diverse teams and with geographically distributed teams

  • Proven record of ownership, accountability and evidence of driving the successful high quality delivery of complex requests & activities in a timely manner  

  • Expertise using project management software such as Clarity, Microsoft Project, Microsoft Project Server & proficient in Excel, PowerPoint, SharePoint, and Visio

  • Superior interpersonal and demonstrated facilitation skills, including the ability to motivate and influence others, build effective interpersonal relationships, and be able to foster and contribute to a positive and productive team environment

  • Demonstrated experience managing a schedule for an engineering program involving hardware and software development and multiple sub-components using MS Project

  • Creative and innovative, demonstrate flexibility and adaptability in work style to better respond to multiple requests/tasks and handle sudden changes in priorities. Able to embrace and participate in change initiatives

  • Strong organizational, analytical, verbal & writing skills, to include solid experience in writing functional and technical specifications.

  • Able to demonstrate team leadership skills with an proven ability to communicate effectively with clients, vendors, management and project staff at all levels

  • Ability to listen, analyze, influence, negotiate and use judgment to solve complex issues in order to accomplish project goals

     

     

     

     

    Qualifications

     

  • Bachelor's degree (BS/BA in Business Administration, Engineering or other relevant major) or equivalent professional experience preferably in the financial services industry

  • PMP, PMP, PMI-SP, CAPM, Six Sigma certification, or other formal project management discipline advantageous; familiarity with SDLC and Agile delivery practices beneficial

  • Excellent oral and written communication skills across functions and teams, up and down the chain of command

  • Experience with Project Task Estimation, Resource Scheduling, Risk Management, and Issue Management

  • Maintains effective relationships with core and extended program team members, peers, senior stakeholders and business managers

  • Able to demonstrate team leadership skills with a proven ability to communicate effectively with clients, vendors, management and project staff at all levels

  • Ability to listen, analyze, influence, negotiate and use judgment to solve complex issues in order to accomplish project goals

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