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Legal - Communications and Training Project Manager III - Office the Secretary - VP

Req #: 170109870
Location: Brooklyn, NY, US
Job Category: Legal
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. 
The Legal Department has a number of key operations to meet our obligations to various regulatory oversight and investigative bodies as necessary.  This includes obligations to regulatory bodies of legal entities, both domestic and international that regulate our business as well as to civil and criminal investigation authorities or adversarial counsel. Legal is organized by Practice Groups that conform to the organization of the Firm’s lines of business and corporate staff areas.  Each Practice Group has a General Counsel who is the Practice Group Head and who reports to the Firm’s General Counsel.  This structure provides the means for the Legal teams to communicate legal and regulatory changes to the businesses and staff areas and for the lines of business and staff areas to communicate business developments that have legal or regulatory implications to the Legal teams in a timely manner.
The Office of the Secretary (“OTS”) partners with senior management, control groups, lines of business and corporate units to promote effective governance of the Firm, its branches, subsidiaries and affiliates. It operates through a corporate team and three regional hubs, in New York City, EMEA and APAC. OTS also works closely with the Firm’s Board of Directors and is responsible for the coordination of Board meetings and materials.  OTS has responsibility for the Firm’s proxy statement as well as various other public filings and interfaces regularly with JPMC’s shareholders on governance matters.  In addition, members of the practice group are involved in various industry initiatives to consider best practices for the banking industry as a whole.  
Position Overview
The OTS Communications and Training role will be dedicated to helping OTS establish and sustain a communications strategy and brand identity. They will work closely with the OTS team globally to improve communications between regions.
In addition, they will act as the key coordinator for all OTS trainings. Partnering with legal learning, they will create effective, dynamic trainings and training materials that will encourage operational efficiency and compliance.
  • Create OTS communications strategy
  • Establish go-forward model for OTS communications, in line with the OTS brand identity
  • Define detailed communications plan, including type of communication (e.g., email, website, blog, Town Hall), audience, frequency
  • Train users on target state tools and processes to streamline the overall delivery of status
  • Create and coordinate development of communication content
  • Create OTS standard templates for presentations, emails, communications
  • Own and manage OTS Intranet site
  • Continue OTS Gazette (human interest aspect)
  • Create all OTS communications globally
  • Work with OTS team and marketing to write and edit OTS communications
  • Act as liaison between OTS team and legal learning to create trainings as demand for OTS-related trainings increase with new technology (ex: Corporate Governance Portal) and updates to policies (ex: role of CGCs)
  • Assist in the creation of trainings and/or training materials
  • Facilitate training sessions or aiding the facilitator
  • Create and keep OTS training calendar
  • 7+ years of combined business,  educational training and or writing experience
  • Bachelor's degree business/ communications or other writing discipline preferred
  • Superior writing skill and ability to demonstrate versatility in writing formats, including news and headline writing, feature writing, technical writing, instructional writing and copy editing
  • Demonstrated relationship management skills with the ability to build strong relationships across all levels of the organization
  • Must have excellent analytical, oral and written communication skills
  • Must be able to think creatively and to develop strategic plans that demonstrate sound judgment
  • Ability to create a collaborative environment and work through conflict to find appropriate solutions to key issues
  • Self motivated team player.  Must possess the ability to research and resolve issues independently while working across teams to acquire needed information
  • Ability to create compelling visual content in PowerPoint a plus
  • Some supervisory experience preferred but not required
  • Ability to travel as needed
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