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Mobile Product Manager for Finn by Chase – Associate

Req #: 170108920
Location: New York, NY, US
Job Category: Marketing/Communications
Job Description:
JPMorgan Chase has undertaken an aggressive digital transformation, and is investing in innovative ways to attract customers, deepen customer engagement and drive increased satisfaction through delightful interactions with digital products and experiences.
In Digital, we strive to transform customer experiences, simplify the ways we do business and tirelessly drive toward product excellence.  Our team is at the heart of driving this transformation in the mobile space, focused on developing innovative banking offerings that put the customer at the center.
Finn is a new all-mobile bank that gives consumers greater control of their everyday spending and saving.  The product has been co-created with customers and offers them critical bank features (checking and savings accounts, Send/Request Money with Zelle, mobile check deposit, bill pay and more), plus tools to help them get a new perspective on their spending and to save automatically.
Job Description
We are seeking a highly motivated product manager to help define and execute the Finn roadmap.  This role will work closely with a lead product owner within the team as well as cross-functional partners across design, technology, marketing and operations.
A successful candidate will be customer-obsessed and passionate about delivering impactful user experiences to our customers. This person should also be a voracious consumer of trends in mobility, design, technology, social behavior and commerce.
This position will provide a unique opportunity to operate in a start-up-like environment within the bank.  We operate in a hyper-collaborative way in which we value and expect the following behaviors:
  • Put customers first
  • Value common sense and simplicity over complexity
  • Make decisions quickly and move nimbly
  • Celebrate diverse ideas
  • Succeed and fail together as a team
Primary responsibilities:
  • Contribute to the strategic development, ongoing refinement & execution of the next-gen banking product roadmap
  • Manage existing features and actively support the research, definition and development of new mobile features to advance the product roadmap
  • Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
  • Facilitate & drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
  • Build relationships with multiple diverse stakeholders across JPMorgan Chase
  • 3-5 years mobile product management experience, including: developing roadmaps, creating product value propositions, defining and writing business requirements and developing features from design to delivery
  • Ability to thrive in a fast-paced, collaborative and cross-functional environment
  • Experience & comfort working within non-linear design & development processes (previous experience working in agile/with scrum teams strongly preferred)
  • Ability to synthesize large amounts of information to inform decisions and drive work forward
  • Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross-functional partners
  • Minimum BA/BS or equivalent level of education/experience required




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