Apply Now    

Global Recruiting Infrastructure & Operations, Business Transformation, Vice President

Req #: 170111854
Location: Newark, DE, US
Job Category: Human Resources
Job Description:


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.  The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our

firm wide vision and reinforce our reputation as a world-class employer.


The Global Recruiting Infrastructure and Operations function drives consistency and delivers efficiencies through shared services, consistent metrics and technology-driven solutions to improve the recruiting function’s ability to support the hiring needs of the business. Within this team, the Change Management & Optimization team is responsible for leading firmwide recruiting projects and process improvements, training, communications, and business management across both experienced and campus recruiting.

A talented, transformative-minded leader is needed to support process reengineering and optimization across Campus Recruiting Operations, which in turn, will provide consistent, high-quality experiential improvements across our established processes and operating model.

The Campus Recruiting Operations VP will provide thought leadership and manage critical strategic transformation efforts within Campus Recruiting.  This role will report to the Campus Recruiting Operations Director.  

Key components of the job include:

  • Manage large scale initiatives (Across regions and LOBs), identifying qualitative and quantitative analyses required and driving execution
  • Works on a cross-functional team to identify any weaknesses, gaps and opportunities for improvement across all aspects of campus recruiting
  • Partner with project team members to develop frameworks and insights to address key process improvement, organizational change, and functional strategy development efforts
  • Work with others to identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact across portions of a Workstream
  • Synthesize impactful findings, develop recommendations, and present recommendations to senior leaders
  • Identify potential roadblocks/obstacles and escalate issues as needed
  • Builds a culture of continuous improvement and collaboration within the Campus Operations Leadership team
  • Fosters strategic partnerships across the Operations areas and Campus leadership team




  • 6+ years consulting experience with a top-tier management consulting firm or an internal consulting / corporate strategy team
  • Strong problem-solving skills as well as client management and executive-level communication skills
  • Ability to take ownership of tasks and manage most elements of an entire workstream
  • Financial services and recruitment operations background is preferred, but not mandatory











Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Other Information

Apply Using LinkedIn

You can also apply using your LinkedIn® profile. It may save you some time because your information will be automatically transferred into our system. Just click on the LinkedIn logo when you get to the application screen and follow the directions.

Submit an Updated Résumé

During the application process, be sure you have an up-to-date copy of your Résumé, your cover letter and any other documentation you would like to submit.