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Infrastructure Service Support Refresh Lead

Req #: 170110452
Location: Newark, DE, US
Job Category: Technology
Job Description:
 
 
As a member of our Infrastructure Development team, you’ll immediately put your love of technology into action. Each day, you and your team will be responsible for making sure our platforms, servers and networks are online and secure. You’ll work together, evaluating, selecting, implementing, integrating, maintaining, upgrading, documenting and designing our infrastructure. You’ll find new and creative solutions to troubleshoot and resolve issues. Communication is key, both in problem solving with your supervisors and collaborating with your coworkers, as well as other teams in the network.
This role requires a wide variety of strengths and capabilities, including:
 
  • BS/BA degree or equivalent experience
  • Ability to articulate and share clear, concise complex technical findings to management in understandable terms
  • Maintains proficiency in these key areas:
    • Hardware Architecture (performance testing, monitoring, operations)
    • Hardware Benchmarking (Agile, program managements, network management)
    • Design (compliance, security)

 

Network Engineering (planning, provision)
 
  • Proficiency in more than one specific infrastructure technology
  • Ability to execute with understanding of best practices and JPMC policies top of mind
  • Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
  • 3+ years of combined knowledge/experience with SAN/NAS and server operating systems with the ability to understand how they all interface with the data center environment
  • Ability to understand a structured execution methodology and technical requirements leading to technical delivery, documentation and execution deployment plans
  • Vendor management with an emphasis in resource planning, project timeline development, deliverable tracking and cost estimating
  • Basic experience with the MS Office suite of applications with an emphasis on VB scripting, web and database skills enabling analysis and consolidation of multiple cross platform data repositories
  • Strong organization and interpersonal skills allowing the leadership of a group of multiple narrow focused technical teams to a shared common goal
                                               
 
Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
 
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 
 
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
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