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CIB - Investor Services - Investment Middle Office – Project Manager - Associate (London or Bournemouth)

Req #: 170112599
Location: London, ENG, UK
Job Category: Account Servicing
Job Description:
AboutJ.P. Morgan Investor Services
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across Banking, Markets and Investor Services. The world’s largest corporations, governments and institutions entrust us with their business in more than 100 countries.
The Custody and Fund Services business provides middle office services, custody, accounting and administration for investment managers and asset owners, including mutual funds, hedge funds, private equity, real estate funds, pension funds, and fund of funds. 
Middle Office Services (MOS) is key fund services product that provides asset managers the ability to leverage JP Morgan’s operational expertise and market leading technology infrastructure to manage their trade processing, asset servicing, collateral management, reconciliation, and investment record functions.  The product encompasses a multi-asset class offering across listed securities, equity swaps, cleared and OTC derivatives, and bank loans, with clients ranging from large Mutual Funds to Pension Funds to Hedge funds. 
The Client Change Team within MOS Product Development function is responsible for driving continuous evolution of business capabilities and operating model by delivering changes mandated by the Client in close interaction with the rest of the organization, including but not limited to: Relationship Managers, Product, Technology, Fund Accounting, Cash Administration, Operational Risk, Compliance Reporting, etc. 
Job Responsibilities
The ideal candidate will possess experience in the financial services sector, preferably in either the back or middle office of a fund manager or in an Operations or Change team within a service provider and will be responsible for:
  • Definition and documentation of solutions to address delivery approach, resources and timelines in response to Client’s change requests and JPM’s own agenda
  • End-to-end project delivery, including development and execution of project and test plans, project governance, communication, issue and risk tracking, internal and external stakeholder management
  • Partnering with SMEs across multiple functions and locations to develop business and functional requirements and process flow documents, where appropriate
  • Partnering with BAU Line Managers to identify and implement internal process improvement opportunities addressing STP, capacity, controls, strategic change agenda, etc.
  • Significant practitioner experience in Project and Change Management.  PMP/Prince or comparable qualifications strongly preferred
  • Knowledge of end-to-end fund administration process, including pricing, asset servicing, settlements, TA, etc.
  • Exceptional client focus
  • Proven track record of successfully managing multiple initiatives simultaneously
  • Exceptional multi-tasking, prioritization and time management abilities
  • Flexible and creative thinker able to challenge status quo, probe for details to develop alternative solutions and recommendations for change
  • Excellent communication, presentation and influencing skills, proven ability to develop collaborative relationships with business partners and clients at all levels
  • Ability to synthesize information across products, systems and functions to ensure holistic approach to requirements, implementation approach and final deliverable  
  • Self-starter, with a very strong sense of ownership and result-orientation; proactive and able to plan and prioritise own workload
  • Resiliency and ability to maintain positive attitude in face of challenge and uncertainty
  • Proven leadership skills
  • Cost- and control-focused mindset
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
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