JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
As an Executive Assistant, you will perform diverse secretarial duties and administrative functions requiring extreme confidentiality, initiative and sound decision making and coordinate efforts with other assistants supporting the CAO Group, Global Market Infrastructures team. You will rely on excellent organization skills and the ability to effectively handle multiple priorities with timely follow through. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department’s activities and goals. Duties also include heavy international travel scheduling for 2 MDs, heavy calendar management, organizing internal and external client meeting coordination for GMI team and global team counterparts in Europe and Asia, submitting expenses and phone coverage. Additionally you will exercise independent judgement, escalating serious or unique problems to higher levels. This role will support a team of 20 people, including 2 MDs, 6 EDs and 8 VPs. This role will be part of a 2 person admin team who will back each other up.
• Calendar Management/ Outlook - Schedule internal/external meetings and appointments; coordinate conference rooms /calls and disseminate all logistics to meeting attendees
• Client Conference Event Planning Skills – Organize, gather and enter details for upcoming client events / meetings / Town Halls / Group Management Meetings
• Travel – Coordinate heavy international; travel arrangements (air, hotel accommodations and ground transportation) with travel agency; prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Expense Management – Concur. Compile and submit expense reports in a timely manner, order and maintain office supplies.
• Answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Use of JPMorgan internal databases: IBID, EURC, e-Purchase, FSR +
• Distribute incoming mail and faxes, prepare and send packages via mail, messenger and federal express, and note taking as needed
• Manage requests for printing, binding of materials as needed
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks
• Proficiency with the Microsoft Suite, Excel, Word, PowerPoint, and Outlook
• Ability to learn procedures and proprietary systems quickly
• Concur knowledge
• Use of JPM Internet/Intranet
• Superior interpersonal and communication skills, both written and oral, and excellent telephone etiquette
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