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Chase Merchant Services - Business Development Representative II - Sacramento, CA

Req #: 170110519
Location: San Francisco, CA, US
Job Category: Relationship Management/Sales
Job Description:
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to
Chase Merchant Services is the global payment processing business for JPMorgan Chase & Co. Chase Merchant Services is the world’s leading merchant acquirer with nearly $1 trillion in annual transaction volume in 2015. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.   
The Business Development Representative is an outside, business to business consulting role. The primary responsibility is developing new business opportunities within the Business Bank Channel.  He/she will develop market strategies to drive incremental payment processing revenue to Chase Merchant Services and the upper levels of the Business Bank. Additionally, the candidate will be responsible for analyzing clients business needs, recommending solutions leading to end-to-end negotiation of new agreements with clients as well as coordinating the firm’s resources to bring those agreements to fruition.  Successful candidates will understand technology and high growth digital commerce client needs, and have the experience and proven track record of creatively solving their business objectives by delivering the appropriate products and services.  Finally, the candidate will liaise with internal partners (e.g.  BRM 3’s, SR. BRM’s, CMC’s) to leverage an existing book of internal clients while developing COI’s to identify new client opportunities.
Key Responsibilities and Accountabilities
  • Analyzes, consults and advises based on a client’s needs while offering potential products and services to new customers through face to face and phone based contact in an assigned geography. 
  • Identifies and self-sources client opportunities. 
  • Builds collaborative internal relationships to develop and foster partnerships.  Actively participates in partners meetings and communicates messages timely and accurately.
  • Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients while working within the risks parameters that protect the firm.
  • Understands client's banking needs and presents product solutions offering to best accommodate the client. 
  • Aligns daily activities to accomplish strategic business objectives.
  • Completes an analysis to competitively identify and price Chase products and services to generate revenue. 
  • Possesses deep knowledge of company's products and pricing to facilitate efforts. 
  • Maintains client records and prepares pipeline reports as required. 
  • Protects the firm by applying sound risk management protocols; is knowledgeable of compliance and risk issues to escalate to management as appropriate; will collaborate to determine solutions. 
  • May travel up to 50%.
  • Ability to execute client strategy in alignment with corporate and LOB priorities.
  • Past proven record of meeting individual sales goals. 
  • Strong decision making ability and proven record of ability to escalate decisions regarding project, direction and scope to leadership team.
  • Prior experience in multi faced consultative process where contact was with C level employees.
  • Will travel to client as needed.  High quality, high touches contact. 
  • College degree preferred. 
  • Generally at least 5 years of B2B (business to business) sales experience with a proven track record of self sourcing opportunities that result in meeting revenue goals in a solution selling environment.
  • Critical thinking and problem solving skills required. 
  • JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.  
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