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Audit Manager Team Lead - Consumer & Community Bank- Home Lending - Executive Director

Req #: 170114128
Location: Plano, TX, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:


Department Description

The JPMorgan Chase Audit Department is accountable to the Audit and Examining Committee of the Board of Directors, the Office of the Chairman, senior management and global and local regulators.  The department has in excess of 1100 staff, located in key locations across the globe.  The Audit Department is responsible for assessing the adequacy of the control environment across the firm's lines of businesses through a program of audit coverage that is performed and managed by a team of integrated technology and financial business audit specialists. 

The Consumer & Community Banking Audit Team covers a diverse range of businesses including Home Lending, Auto Finance, Consumer Banking, Business Banking, Consumer Card, Merchant Services, and Chase Wealth Management. 

Position Description

The role is for an experienced manager within the Home Lending audit team, reporting to the Senior Manager of the Home Lending and Auto Finance Audit Teams. The Team Lead position is based in Plano, TX.  This individual will be responsible for managing a team of audit professionals to ensure appropriate audit coverage of the Home Lending business, specifically focused on loss mitigation, loan transfer, and management information systems functions.  This position will also involve staying abreast of pertinent industry changes, maintaining relationships with key stakeholders, and collaborating with compliance and technology audit specialists to ensure an appropriate plan of audit coverage.  The individual will be responsible for completion of risk assessments and annual planning. 


As a Team Lead on the  CCB Home Lending Audit Team you will be responsible to:

  • Strategically assess the audit plan, oversee the execution of the plan and align resources appropriately to provide risk-based audit coverage
  • Ensure coverage of key risks, including regulatory obligations and technology components within relevant audits
  • Manage audit engagements from planning to reporting and produce high quality deliverables in line with department standards
  • Finalize audit findings and use judgment to provide an overall opinion on the control environment
  • Partner with colleagues, stakeholders, and control community members to evaluate the control environment and develop recommendations to strengthen internal controls
  • Stay up-to-date with evolving industry changes and market events impacting the business.
  • Establish strong working relationships with key Home Lending stakeholders
  • Effectively manage team members, performing timely review of work performed and providing honest and constructive feedback
  • Travel to domestic business locations will be required. While the amount of travel will vary depending upon business need, no more than approximately 15 per cent should be anticipated


  • Bachelor’s degree (or relevant financial services experience) required
  • Relevant professional certification also required (can be obtained after start date)
  • Minimum 10 years of applicable experience.  Experience in audit or consumer credit products (e.g., mortgages) a plus
  • Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
  • Proven ability to multitask as well as assess and change priorities
  • Ability to execute multiple audits and projects concurrently in an efficient and effective manner with minimal supervision
  • Enthusiastic, effective under pressure
  • Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness
  • Excellent verbal and written communication and interpersonal skills with the ability to present complex and sensitive issues to senior management and influence change
  • Proven ability to interact with senior executives of the firm and represent the Audit Department on Committee’s and Governance forums
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