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Commercial Bank - Business Process Management Specialist - CTL (Fort Worth, TX)

Req #: 170114188
Location: Fort Worth, TX, US
Job Category: Operations
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.
Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

The Commercial Term Lending (Client Central Support Team) Business Process Management Specialist will have the responsibility of supporting Originations, Special Credits Group (SCG), and Portfolio Management (PM) by identifying and resolving data integrity for issues within the Client central Database.  This individual will also be responsible for managing complex aggregate exposure for high profile clients.  This role is also responsible for providing on-going support for special projects and new initiatives that impact the Commercial Bank.

Additional responsibilities include:
  • Handling escalated calls and resolving complex issues
  • Determining accurate client aggregation
  • Participating in firm wide Client Central activities
  • Maintaining control and compliance for sponsorship activities
  • Managing the synchronization of client data changes with other systems
  • Managing duplicate client records
  • Ensuring accurate primary data owner
  • Transferring clients to appropriate channels
  • Minimum of 3 years experience in an operations environment, specifically Commercial Lending
  • Solid understanding of aggregate exposure
  • Strong understanding of entity structures for income property
  • Preferably some knowledge/experience with the JPMC Client Central Database
  • Detail oriented with the ability to multi task
  • Ability to interface with people at different levels within the organization
  • Some knowledge of the KYC process
  • Working knowledge of Compliance and Regulatory Laws
  • Strong PC skills in Microsoft Office
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