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Commercial Bank - Document Processing Specialist - Wholesale Lending Services (Chicago, IL)

Req #: 170114196
Location: Chicago, IL, US
Job Category: Operations
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.
 
Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.
 
As a Document Processing Specialist, your responsibilities would include:
  • Conduct extensive system research and draft collateral releases for WLS.
  • Review and understand JPMC approval requirements for releasing collateral.
  • Perform reconciliations of collateral items against loan systems and research outages.
  • Researches and responds to internal inquiries for prompt customer resolution.
  • Key and update collateral information on the applicable collateral system.
  • Understand and adhere to Bank policies and procedures.
  • Adhering to compliance and regulatory requirements.
  • Meet and exceed established Service Level Agreements.
  • Exercising judgment, discretion and prioritization.
  • Participating in projects and working groups as required.
  • Other duties as assigned.
Qualifications:
  • 3-4 years of prior loan operations experience in a banking or financial services industry.
  • Strong knowledge of loan documentation required; paralegal certificate a plus.  
  • Detail Oriented- Understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks.
  • Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals.
  • Exceptional internal and external customer service skills.
  • Team Oriented- Readily shares information with peers and managers; can teach others; willing to assist wherever needed: works toward team success and goals.
  • Proficient in Microsoft Office applications.
  • Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ, VLS, RLOTS, and Apstar.
  • Ability to work independently and in a group setting to ensure team’s objectives are met.
  • Ability to work in a fast paced highly productive environment.
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