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Client Reference Data VP/ED Project Manager

Req #: 170114194
Location: New York, NY, US
Job Category: Project Management
Job Description:



JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Client Reference Data Operations team supports compliance, and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations.


Our mission is to improve the quality of reference data used across the organization.  We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.


If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.


Description of Role, Functions and Activities


Client Reference Data Operations (CRD) is an operating unit center of excellence that enables multiple lines of business across J.P. Morgan Chase to leverage consistent, high-quality client reference data. The team’s responsibilities include setting up, maintaining and off-boarding client reference data, as well as supporting targeted data quality remediation efforts. CRD also supports the External Party Data Domain, which involves definitional and data model work.

The CRD Program Management team partners closely with CRD Operations and Firm wide Reference Data stakeholders to ensure successful implementation of tactical and strategic change efforts.   The VP Project Manager position is part of the department’s Global Program Management team.  The remit will encompass all end to end project management; prioritization, planning and execution of work inclusive of operating model design, test execution, pilot and implementation.  The successful candidate must be able to develop relationships with peers across regions, must possess strong analytical skills, and have the ability to prioritize / manage time and a willingness to tackle new and difficult challenges. 

The position requires the individual to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information received in the course of discharging responsibilities.

Key Responsibilities and Skills

  • Partner with LOB chief data offices and CRD Product to drive External Party strategy projects including build-out of firm’s new data model and linkages with other reference data platforms, entitlements and additional BAU processes to enhance the quality of party reference data   
  • Ensure the teams responsible for remediating and sourcing data in BAU have processes and Standard Operating Procedures in place with follow on impact to be coordinated with CRD Operations
  • Manage multiple strategic program deliverables; drive the delivery of operational processes including the execution of tactical initiatives
  • Prioritize the management of changes for platforms, and collaborate with the stakeholders to execute analysis, document requirements, conduct user acceptance testing, and implement process
  • Provide analysis and support for capacity planning and taxonomy exercises to support strategic operations utility model decisions
  • Provide operating model support including mobilizing key stakeholders, and documenting requirements and sign off.  Maintain program plan and milestones
  • 10+ years of Project Management & Business Analysis experience in a combined business, operations and technology environment within the Financial Services industry
  • Familiarity/experience with party reference data
  • Flexible individual who can easily and efficiently transition across topics and disciplines. Adept at multi-tasking and meeting deadlines in high-pressure environment
  • Advanced communication skills and the ability to synthesize work products into executive summaries and/or briefs and reports. 
  • A proven ability to take the initiative while building partnerships.
  • Experience in tracking and ensuring implementation of lessons learned on a firm-wide basis
  • Strong change management capabilities with experience in both tactical and strategic programs
  • Ability to define and track project deliveries through to implementation.
  • Proactive/self-starter with the ability to deliver value-added support to business partners in a dependable, timely and accurate manner
  • Controls/Risk management focus - Ensure we remain adaptable and responsive to the changing regulatory landscape
  • Adept at data organization and maintenance – must be detail oriented
  • Able to deal with ambiguity and work to high standards of accuracy and efficiency
  • Able to work both independently and as part of a team
  • Strong working knowledge of Microsoft Excel; Word, Visio, PowerPoint, Project and other reporting tools
  • Excellent Time Management Skills and highly result oriented
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