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Global Recruiting Infrastructure & Operations, Information Management Analyst

Req #: 170115640
Location: Wilmington, DE, US
Job Category: Human Resources
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.  The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.

The Analyst - Human Resources Information Management position provides reporting & analytics that drive recruiting strategies and measure the success of efforts to continuously improve our business. This role reports into the Recruiting Infrastructure team and translates data into actionable information for the global community across Recruiting. This role will interface with the senior Recruiting team to analyze data, identify trends and package information for regular updates across the business, as well as collaborate with internal stakeholders to drive efficiency and effectiveness of the metrics and reporting. The ideal candidate would be successful at gathering data, completing analysis, building reporting and packaging it to tell a story. This role supports the Recruiting organization across all business units, functions and regions globally. Types of analysis and reporting may include: Hiring reporting and analysis, process analysis, controls review, workflow improvements, regular business or client reporting, financial and headcount reporting and/or a variety of other Recruiting specific purposes.




  • Proven experience with Business Objects Web Intelligence.
  • Ability to work with and protect highly sensitive data in a confidential manner
  • In a consultative manner, gather requirements and data to answer critical questions
  • Package information to clearly illustrate progress and opportunities
  • Proactively suggest applicable metrics or calculations to address the topic
  • Gather, input and manipulate data for complex business and/or financial analysis and reporting purposes
  • Validate accuracy of data and assists with report preparation
  • Help solve problems and may distribute reports to internal and external audiences





  • Proven business reporting experience required
  • Qualifications in technology or analytics are preferred
  • Experience with Business Objects Web Intelligence is required
  • Proven analytical experience with the ability to develop, analyze, & report at various levels of expertise - from basic to executive reporting
  • Highly skilled in Excel (Pivot tables, graphs, VLOOKUP), Word, Power Point, & other Office applications
  • Previous experience with Qlikview, Tableau, or Business Objects Dashboard 4.1 desired
  • Working knowledge of Microsoft Share Point a plus
  • Excellent attention to detail, organizational, written/verbal communication, and prioritization skills require
  • Proven ability to excel in a fast paced environment
  • Additional preferences: LOB knowledge, Product knowledge, Business processes and procedures knowledge
  • Flexibility and accepting of change in priorities adjusting to business needs

The hiring manager for this job opening would be willing to have a conversation about flexibility. This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement.



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