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Global Recruiting Infrastructure & Operations, Vice President

Req #: 170115663
Location: Newark, DE, US
Job Category: Human Resources
Job Description:


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.  The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our

firm wide vision and reinforce our reputation as a world-class employer.


The Global Recruiting Infrastructure and Operations function drives consistency and delivers efficiencies through shared services, consistent metrics and technology-driven solutions to improve the recruiting function’s ability to support the hiring needs of the business. The role will lead a team responsible for consolidating, analyzing and validating all data and reports required for daily, weekly, monthly and adhoc requests from senior management.


Key Responsibilities
  • Ensures that reports are generated in a timely and consistent manner in accordance with SLAs and best practice.

  • Partners with Technology Leaders / Firmwide Staffing to maximize metrics availability and improve source data quality as well as refine reporting and analysis requirements.

  • Analyzes data to discover trends, patterns and correlations that will assist management in making better business decisions.

  • Provides recommendations on how to address gaps based on reports generated

  • Identifies process improvements to streamline data collection and report creation

  • Will also manage and ensure roll-out and implementation of new systems and tools related to the Recruitment organization



  • Must have relevant experience on business/data analytics and project management.
  • Experience in HR and Recruitment analytics and people management are preferred
  • Highly proficient in Excel, with working knowledge of macros and report automation will be highly advantageous
  • Strong knowledge of SharePoint
  • Fast Learner and creative problem solver with expertise in statistics, analysis, and data transformation.
  • Excellent organization skills and strong attention to detail, ability to multi-task, and effectively prioritize work, handling multiple demands and competing priorities.
  • Comfortable interacting with all levels of management, able to build strong working relationships across multiple functions and time zones.Agile and able to execute in a fast-paced, high pressure environment.
  • Highly collaborative and is effective in influencing for changes/improvements
  • Knowledge of Business Objects is required

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